Receptionist

Radisson Blu Hotel Athlone; Athlone; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Dynamic team

Prestigious hotel

Gym & pool access

Employee discounts

Learning & development

Job summary

Radisson Blu Hotel Athlone is seeking a passionate Receptionist to join our team. Welcome guests with warmth, manage check-ins/check-outs, handle payments, and provide exceptional service with a friendly demeanor.

You will operate the switchboard, assist with administrative tasks, and contribute to a tidy reception area while building rapport with guests from diverse backgrounds. Previous hotel experience and proficiency with PMS Opera are preferred.

Qualifications

• Availability to work full time.
• Previous experience in hospitality setting, preferably within a hotel environment.
• A genuine passion for exceeding guest expectations and delivering exceptional service.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong organisational skills with a keen eye for detail.
• Proficiency with PMS Opera.

Responsibilities

• Welcome guests with a warm and friendly smile, ensuring a positive first impression.
• Efficiently check-in and check-out guests, processing payments and adhering to all company procedures.
• Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally.
• Manage switchboard operations, directing calls and providing information to guests.
• Maintain a well-organised reception area, ensuring cleanliness and tidiness.
• May assist with administrative tasks, such as filing and photocopying.

Skills

Customer service

Communication

Organisation

Tools

Opera PMS

Job description

The Radisson BLU Hotel, part of The iNUA Collection is now looking for a passionate and professional Receptionist to join our team.

Responsibilities:

• Welcome guests with a warm and friendly smile, ensuring a positive first impression.
• Efficiently check-in and check-out guests, processing payments and adhering to all company procedures.
• Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally.
• Manage switchboard operations, directing calls and providing information to guests.
• Maintain a well-organised reception area, ensuring cleanliness and tidiness.
• May assist with administrative tasks, such as filing and photocopying.

Qualifications:

• Availability to work full time.
• Previous experience in a hospitality setting, preferably within a hotel environment.
• A genuine passion for exceeding guest expectations and delivering exceptional service.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong organisational skills with a keen eye for detail.
• Proficiency with PMS Opera.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work within a dynamic and supportive team.
• Be part of a prestigious hotel collection renowned for exceptional service.
• Gym and Pool free membership.
• Access to employee discounts for you, your family and friends.
• Learning and development opportunities.

The iNUA Collection is an equal opportunities employer.