Part time Fitness & Spa Receptionist

Cliste Hospitality; Limerick; On-site; EUR 22,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Spa environment

Team support

Career development

Discounts across the group

Job summary

Radisson Blu Limerick is seeking a friendly Fitness & Spa Receptionist to be the first point of contact for guests, manage appointments, greet visitors, and support daily Spa and Leisure operations.

You will handle the booking system, answer enquiries, upsell spa services, and maintain high standards of hygiene and service while working with a supportive hospitality team. Weekend and evening shifts may be required.

Qualifications

• Excellent customer service and communication skills.
• Proficiency in computer systems and front-desk software (Trybe is desirable)
• Flexibility for weekend, morning, or evening shifts.
• Experience in a leisure, hospitality, or receptionist role is highly valued.
• Qualifications in Lifeguard duties, First Aid and as a Fitness Instructor are all highly advantageous.

Responsibilities

• Be the first point of contact for guests and manage appointments and inquiries.
• Greet customers in a polite, warm and professional manner.
• Handle enquiries for Spa/Leisure Centre and convert to bookings and memberships.
• Manage the day-to-day booking system and ensure accurate information.
• Schedule spa services and monitor staff availability for prompt service.
• Maintain knowledge of treatments, services, and promotions.

Skills

Excellent customer service

Front-desk software proficiency

Weekend/morning/evening flexibility

Leisure/hospitality receptionist经验

Lifeguard duties qualification

First Aid qualification

Fitness Instructor qualification

Education

Lifeguard duties certification

First Aid certification

Fitness Instructor certification

Tools

Trybe front-desk software

Job description

Radisson Blu Hotel & Spa, Limerick invite applicants to join our award-winning Spa team as a Fitness & Spa Receptionist and contribute to playing a pivotal role in delivering exceptional service to our valued guests while creating a welcoming and relaxing experience in our Spa & Leisure centre.

Being the first point of contact for guests, this role will involve managing appointments, handling guest inquiries, and providing excellent customer service while supporting the daily operations of the Spa and Leisure facilities.

Main Duties:

• Offer exceptional Standards of Service to customers at all times
• Meet & Greet customers on arrival in a polite, warm and professional manner
• Handle enquiries for the Spa/Leisure Centreand confidently convert to bookings and memberships.
• Manage the day to day booking system efficiently, ensuring all information for bookings is recorded correctly
• Schedule spa services for guests and monitor availability of treatments and staff to ensure prompt service
• Display a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time.
• To be responsible for billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day's work.
• Complete daily opening procedures and check lists per relevant area daily
• To ensure that all operational procedures, codes of conduct and standards of appearance are implemented and adhered to
• Assist with administration duties such as, purchasing, receiving and inventory reporting.
• Instruct members and customers on the safe & effective use of the Gym Equipment.
• Perform cleaning tasks as and when required to ensure excellent standards of hygiene are maintained at all times and also complete daily, weekly and monthly cleaning schedules and keep records up to date.
• To work alongside our Spa Attendants to ensure the Spa is clean and towels etc. are regularly topped up
• Complete chemical checks for the Pool & Jacuzzi when required as per the schedule – checks to include bacteria/ PH checks, complete Pool testing as and when required.
• Complete regular daily checks on the Steam Room and Sauna as per the requirements
• Complete thorough walk throughs of the facilities during shift, ensuring standards are being maintained and cleaning completed as per the schedule
• Maintain a Safe operating environment at all times for customers by completing the necessary H&S checks and reporting any issues to your line Manager.
• Take a proactive approach to generating new business for the club including generating new leads, completing sales calls, completing tours of the club to all potential customers and selling members.
• Take a proactive approach to member retention for the club by completing the Member CRM process as outlined by the Leisure Centre Manager.
• Take a proactive approach to generating revenue by upselling products and service to all customers.
• Order’s amenities and necessary supplies for the facility as required

Requirements and Skills

• Excellent customer service and communication skills.
• Proficiency in computer systems and front-desk software (Trybe is desirable)
• Flexibility for weekend, morning, or evening shifts.
• Experience in a leisure, hospitality, or receptionist role is highly valued.
• Qualifications in Lifeguard duties, First Aid and as a Fitness Instructor are all highly advantageous.

We Offer:

• Competitive weekly salary and benefits package.
• Opportunity to work in an established spa environment.
• The chance to be part of a supportive and professional team.
• Career development and growth opportunities within The iNUA Collection.
• Discounts across the group for you, your family and your friends.

Radisson Blu Limerick is recognised by the Failte Ireland Employer Excellence Program as an outstanding employer for 2026.