Quality Expert Reviewer (German Speaker)

Cross Border Talents; Malahide; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Onsite Dublin training

Performance-based bonus

Annual leave: 20 days + 10 holidays

Job summary

Cross Border Talents is seeking a German-speaking Quality Expert Reviewer to join our Dublin City Centre team. This onsite role involves evaluating moderation decisions across global workflows, ensuring alignment with client policies and high-quality standards.

The role requires prior content moderation experience, strong analytical skills, and cultural awareness for the German market. The position offers full-time hours in Dublin, with 4 weeks of onsite training and a performance-based bonus

Qualifications

• Mandatory previous experience as a Content Moderator.
• Ability to review sensitive/disturbing content.
• Strong analytical & decision-making skills.
• High attention to detail.
• Cultural awareness & professional judgment.

Responsibilities

• Quality reviews of moderation decisions across policies and workflows.
• Apply client policies with cultural understanding relevant to the German market.
• Review content across sensitive areas (violence, hate, impersonation, etc.).

Skills

Content Moderation

Analytical thinking

Attention to detail

Cultural awareness

Decision making

Job description

Quality Expert Reviewer (German Speaker)

About the job Quality Expert Reviewer (German Speaker)

Multi-Channel Quality Expert Reviewer (German Speaker)

• Dublin City Centre – Onsite
• Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00)
• Permanent Contract | Multiple Start Dates

Are you an experienced Content Moderator ready to take the next step in your career?

We are hiring a Multi-Channel Quality Expert Reviewer (German Speaker) to join our growing team in Dublin City Centre.

Please note: This is a fully onsite role. No remote or hybrid option available.
Previous Content Moderation experience is mandatory.

About the Role

As a Quality Expert Reviewer, you will evaluate moderation decisions across Global Operations and Global Risk Operations workflows, ensuring alignment with client policies and strict quality standards.

This role requires:

• Strong analytical thinking
• Cultural & political awareness
• Emotional resilience

You will work with complex and sensitive content areas that require accuracy, professionalism, and sound judgment.

Key Responsibilities

Content Moderation Quality Reviews including:

• Organizing or threatening violence
• Fraud, theft, vandalism, restricted goods
• Impersonation & privacy violations
• Hate speech & bullying
• Phishing, spam & malware
• Nudity & sexual solicitation
• Other policy-sensitive areas

You must apply policies with contextual and cultural understanding relevant to the German market.

Requirements

• Mandatory previous experience as a Content Moderator
• Ability to review sensitive/disturbing content
• Strong analytical & decision-making skills
• High attention to detail
• Cultural awareness & professional judgment

Training & Onboarding

• 4 weeks onsite training in Dublin
• No leave allowed during first 8 weeks (training & ramp-up)
• 20 days annual leave + 10 public holidays
• Performance-based bonus (role-dependent)

Important

This is a fully office-based position in Dublin City Centre.
Only candidates meeting language and experience requirements will be considered.
All background checks must be successfully completed before onboarding.

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