Quality Expert Reviewer (German Speaker)

Cross Border Talents; Dublin; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

4 weeks onsite training in Dublin

20 days annual leave + 10 publichols

Performance-based bonus

Job summary

Cross Border Talents in Dublin City Centre is seeking a Quality Expert Reviewer who speaks German to join our on-site moderation team. You will evaluate moderation decisions across Global Operations, ensuring adherence to client policies and high quality standards.

This role demands calm under pressure, strong judgment, and attention to detail. Initial onsite training in Dublin precedes ramp-up, with a clear path to contribute to risk and content moderation workflows for the German market.

Qualifications

• Mandatory previous experience as a Content Moderator.
• Ability to review sensitive/disturbing content.
• Strong analytical & decision-making skills.
• High attention to detail.
• Cultural awareness & professional judgment.

Responsibilities

• Conduct quality reviews of moderation decisions across Global Operations and Global Risk Operations.
• Apply client policies with contextual and cultural understanding relevant to the German market.
• Review content across policy areas including violence, fraud, impersonation, hate speech, phishing, nudity, and more.
• Maintain accuracy, professionalism and sound judgment under pressure.

Skills

Strong analytical thinking

Emotional resilience

Attention to detail

Cultural awareness

Professional judgment

Job description

Quality Expert Reviewer (German Speaker)

About the job Quality Expert Reviewer (German Speaker)

Multi-Channel Quality Expert Reviewer (German Speaker)

• Dublin City Centre – Onsite
• Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00)
• Permanent Contract | Multiple Start Dates

Are you an experienced Content Moderator ready to take the next step in your career?

We are hiring a Multi-Channel Quality Expert Reviewer (German Speaker) to join our growing team in Dublin City Centre.

Please note: This is a fully onsite role. No remote or hybrid option available.
Previous Content Moderation experience is mandatory.

About the Role

As a Quality Expert Reviewer, you will evaluate moderation decisions across Global Operations and Global Risk Operations workflows, ensuring alignment with client policies and strict quality standards.

This role requires:

• Strong analytical thinking
• Cultural & political awareness
• Emotional resilience

You will work with complex and sensitive content areas that require accuracy, professionalism, and sound judgment.

Key Responsibilities

Content Moderation Quality Reviews including:

• Organizing or threatening violence
• Fraud, theft, vandalism, restricted goods
• Impersonation & privacy violations
• Hate speech & bullying
• Phishing, spam & malware
• Nudity & sexual solicitation
• Other policy-sensitive areas

You must apply policies with contextual and cultural understanding relevant to the German market.

Requirements

• Mandatory previous experience as a Content Moderator
• Ability to review sensitive/disturbing content
• Strong analytical & decision-making skills
• High attention to detail
• Cultural awareness & professional judgment

Training & Onboarding

• 4 weeks onsite training in Dublin
• No leave allowed during first 8 weeks (training & ramp-up)
• 20 days annual leave + 10 public holidays
• Performance-based bonus (role-dependent)

Important

This is a fully office-based position in Dublin City Centre.
Only candidates meeting language and experience requirements will be considered.
All background checks must be successfully completed before onboarding.

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