Quality Expert Reviewer (German Speaker)

Cross Border Talents; Galway; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Annual leave

Public holidays

Performance bonus

Onsite Dublin training

Job summary

Cross Border Talents is seeking a Quality Expert Reviewer (German Speaker) to join our Dublin City Centre team in a fully onsite role. You will evaluate moderation decisions across Global Operations workflows, ensuring alignment with client policies and high quality standards.

Prior content moderation experience is mandatory. This role requires strong analytical thinking, cultural awareness, and sound judgment when handling sensitive content.

Qualifications

• Mandatory previous experience as a Content Moderator.
• Ability to review sensitive/disturbing content.
• Strong analytical & decision-making skills.
• High attention to detail.
• Cultural awareness & professional judgment.

Responsibilities

• Conduct quality reviews of moderation decisions.
• Apply policies with contextual and cultural understanding relevant to the German market.
• Identify policy violations across content categories (violence, hate, impersonation, etc.).

Skills

Content Moderation

Analytical thinking

Decision making

Attention to detail

Cultural awareness

Job description

Quality Expert Reviewer (German Speaker)

About the job Quality Expert Reviewer (German Speaker)

Multi-Channel Quality Expert Reviewer (German Speaker)

• Dublin City Centre – Onsite
• Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00)
• Permanent Contract | Multiple Start Dates

Are you an experienced Content Moderator ready to take the next step in your career?

We are hiring a Multi-Channel Quality Expert Reviewer (German Speaker) to join our growing team in Dublin City Centre.

Please note: This is a fully onsite role. No remote or hybrid option available.
Previous Content Moderation experience is mandatory.

About the Role

As a Quality Expert Reviewer, you will evaluate moderation decisions across Global Operations and Global Risk Operations workflows, ensuring alignment with client policies and strict quality standards.

This role requires:

• Strong analytical thinking
• Cultural & political awareness
• Emotional resilience

You will work with complex and sensitive content areas that require accuracy, professionalism, and sound judgment.

Key Responsibilities

Content Moderation Quality Reviews including:

• Organizing or threatening violence
• Fraud, theft, vandalism, restricted goods
• Impersonation & privacy violations
• Hate speech & bullying
• Phishing, spam & malware
• Nudity & sexual solicitation
• Other policy-sensitive areas

You must apply policies with contextual and cultural understanding relevant to the German market.

Requirements

• Mandatory previous experience as a Content Moderator
• Ability to review sensitive/disturbing content
• Strong analytical & decision-making skills
• High attention to detail
• Cultural awareness & professional judgment

Training & Onboarding

• 4 weeks onsite training in Dublin
• No leave allowed during first 8 weeks (training & ramp-up)
• 20 days annual leave + 10 public holidays
• Performance-based bonus (role-dependent)

Important

This is a fully office-based position in Dublin City Centre.
Only candidates meeting language and experience requirements will be considered.
All background checks must be successfully completed before onboarding.

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