Quality Assurance Coordinator - Fostering

Orchard Care Group Ireland; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Induction program

Training program

Mentoring & support

Competitive salary increments

Refer a friend

Values & recognition award

Employee Assistance Programme

Career progression

Bike to work

Education grants

Job summary

Orchard Care Group Ireland is seeking a Quality Coordinator for Orchard Fostering. You will support the Group Quality Director to manage the Quality Management System, with a focus on tools that ensure safe, high‑quality care for carers and young people across Ireland.

You will drive audits, data analysis and monthly reporting, support policy updates, and coordinate training and engagement initiatives. A relevant health/social care or quality management qualification is preferred and experience

Qualifications

• Ideally, a third level qualification in health, social care or quality management.
• Experience implementing a quality system in a care & support environment.
• Strong knowledge of risk management and incident management & review.
• Knowledge of regulation, standards and inspections.
• Excellent interpersonal, communication and presentation skills.

Responsibilities

• Implement the quality systems in place in the fostering service to ensure compliance with regulations and standards.
• Participate in the audit schedule for the company, provide detailed reports and support managers with corrective actions.
• Collect, analyse and monitor quality data, KPIs and trends; compile reports and present at the monthly quality committee.
• Produce the monthly quality report and prepare materials for the monthly Quality Committee meeting.
• Support revision of policies and procedures and maintain the document control spreadsheet.
• Engage carers and young people to develop a carer engagement plan and foster a culture of continuous improvement.
• Coordinate annual training schedule, organise carers training and maintain training records.
• Lead the implementation of an electronic quality assurance system.
• Prepare an annual company report and present at Stakeholder meetings.
• Attend bi-monthly Quality & Safety Board Sub Committee meetings and present data for Orchard Fostering.

Skills

Quality management

Risk management

Incident management

Regulations & inspections

Interpersonal skills

Education

Health/social care/quality management degree

Tools

Quality Management System software

Job description

About The Role

Orchard Fostering is Ireland's leading independent Fostering Agency, and we have been building brighter futures for children and young people for more than a decade nationwide.

The Orchard Fostering Quality Coordinator assists the Group Quality Director to manage the Quality Management System, focused on providing tools which are focused on ensuring that the care provided meets the needs of carers and young people and ensures safety.

The QMS includes the following components:

• A Risk Management Framework
• An audit process and schedule
• Monitoring of Key Performance Indicators
• Mechanisms that capture feedback including perception surveys, focus groups, meetings and the capture of positive and negative feedback.

Role Objectives

• To implement the quality systems in place in the fostering service to ensure compliance with all relevant regulations and standards and promoting the best possible outcomes for the children and young people availing of our services.
• To participate in the audit schedule for the company, provide detailed report and support the managers with corrective actions and monitor progress through quality improvement plans.
• To collect, analyse and monitor quality assurance data, KPIs and emerging trends, compile this information into reports, and present these at the monthly quality committee.
• Responsible for the production of the monthly quality report and preparation for the monthly Quality Committee meeting.
• To support the revision of policies and procedures and the maintenance of the document control spreadsheet.
• To ask and receive feedback from carers and young people, develop a carer engagement plan and promote a culture of continuous quality improvement.
• To arrange the annual training schedule, organise carers training and maintain the carer and staff training database.
• To take a lead in the implementation of an electronic quality assurance system.
• To undertake an annual report of the company each year.
• To attend the bi-monthly Quality & Safety Board Sub Committee meetings and present a report and data for Orchard Fostering.

The ideal candidate will:

• Ideally, have a third level qualification in health, social care or quality management.
• Have experience implementing a quality system in a care & support environment.
• Have good knowledge of risk management and Incident management & review.
• Have knowledge and experience of regulation, standards and inspections.
• Have strong interpersonal, communication and presentation skills.

BOTH PERMANENT AND TEMPORARY ROLES AVAILABLE

IND

Benefits To Working With Company

• Comprehensive induction process
• Extensive training programme
• On-going mentoring and support
• Competitive salary with increments
• Refer a friend initiative
• Orchard Values Champion Award
• Employee Assistance Programme (EAP)
• Internal career progression opportunities
• Bike to work scheme
• Education Assistance grants

About Us

The Orchard Care Group is dedicated to providing the best possible care, supports and outcomes for children, young people, and adults in Ireland across a range of settings and locations, in fostering, disability and mainstream residential services.

The Group brings together three leading brands in Irish social care – Orchard Residential, Orchard Community Care and Orchard Fostering.

Our Vision at Orchard Care Group is that the people we support live meaningful lives through, our high-quality model of excellent care, within our positive, collaborative, values-based culture. Our Values are Advocacy, Integrity, Excellence, Collaboration & Human Rights.