Quality Assurance Lead – Care Services (Hybrid)

Orchard Care; Roscommon; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

IND Comprehensive induction process

Extensive training programme

On-going mentoring and support

Competitive salary with increments

Refer a friend initiative

Orchard Values Champion Award

Employee Assista

Job summary

Orchard Community Care is looking for a Quality Assurance Coordinator to support QA systems across residential, respite and day services. The role involves audits, report writing, data analysis and governance meetings, with travel to services nationwide.

You will collaborate with service managers and regional directors, drive improvement plans, and ensure compliance with HIQA standards. Hybrid work, with base in Sligo or Dublin, and regular site visits across the region.

Qualifications

• Third level qualification in health, social care or quality management.

Responsibilities

• Support the implementation and development of quality assurance systems across residential, respite and day services.
• Participate in the annual audit programme, including on-site audits and quality assurance visits.
• Produce detailed audit reports, support managers in developing corrective actions and monitor progress through quality improvement plans.
• Work collaboratively with Persons in Charge, Service Managers and Regional Directors to support the delivery of safe, effective and high-quality services.
• Collect, analyse and monitor quality assurance data, KPIs, incidents and risks, and present findings through regular quality reports and governance meetings.
• Prepare monthly quality assurance reports, highlighting compliance, quality improvement initiatives, key risks and areas of good practice.
• Support the review, development and implementation of policies, procedures and governance documents, ensuring effective document control processes are maintained.
• Promote stakeholder engagement by seeking feedback from children, young people, adults, families, staff and other relevant stakeholders, ensuring their views inform service improvement initiatives.
• Support and promote advocacy, rights-based practice and a culture of continuous quality improvement across all services.
• Assist in the implementation, maintenance and ongoing development of electronic quality management systems.
• Support services during regulatory inspections, registration processes and quality improvement initiatives.
• Contribute to the preparation of annual quality, governance and organisational reports.
• Support the implementation of organisational initiatives relating to quality, risk management, safeguarding, incident management and compliance.
• Undertake any other duties appropriate to the role as requested by the Managing Director, Group Quality Director or Quality Manager.

Skills

Third level qualification in health, s

Garda Clearance

Overseas Clearance

Full Driving licence

Education

Health/social care/quality management degree

Job description

Orchard Community Care is looking for a Quality Assurance Coordinator to support QA systems across residential, respite and day services. The role involves audits, report writing, data analysis and governance meetings, with travel to services nationwide.

You will collaborate with service managers and regional directors, drive improvement plans, and ensure compliance with HIQA standards. Hybrid work, with base in Sligo or Dublin, and regular site visits across the region.