Public Service Clerk – Admin & Customer Service

Westmeath County Council; Leinster; On-site; EUR 32,000 - 42,000; Full time

Job summary

Westmeath County Council is recruiting for a Clerical Officer to join a multi-disciplinary team in delivering a range of public services. The post holder will assist with work programmes, operate IT systems, and provide front-line support to citizens across the organisation.

The ideal candidate will have a strong general education, be efficient, customer-focused and able to work both independently and as part of a team, with a commitment to high professional standards.

Qualifications

• Have obtained at least Grade D (or a Pass) in five subjects from the approved list of subjects in the Leaving Certificate Examination or Leaving Certificate Vocational Programme.
• Or have passed an examination of at least equivalent standard; or have two years’ previous service in Clerical Officer or Clerk/Typist roles; or have satisfactory relevant experience with demonstrable equivalent skills.

Responsibilities

• Dealing with members of the public and customer queries.
• Public counter/reception work; ensuring high-quality customer service, responding to queries and providing information.
• Assisting in the implementation of operational work activities and supporting Line Managers and colleagues.
• Collating data and information for reporting; inputting and working with computer data.
• General clerical duties - filing, photocopying, telephone calls, emails; handling and distribution of mail and electronic correspondence.
• Cashiering; processing invoices and payroll for payment; accounts - purchasing, creditors, debtors and general duties.
• Taking minutes of meetings; drafting letters and reports; maintaining high-quality records.

Education

Leaving Certificate five subjects

QQI comparability

Job description

Westmeath County Council is recruiting for a Clerical Officer to join a multi-disciplinary team in delivering a range of public services. The post holder will assist with work programmes, operate IT systems, and provide front-line support to citizens across the organisation.

The ideal candidate will have a strong general education, be efficient, customer-focused and able to work both independently and as part of a team, with a commitment to high professional standards.