Public Sector Clerical Officer – Admin & Records (Maternity Cover)

TTM Healthcare Limited

Castlerea

On-site

EUR 28,000 - 42,000

Full time

11 days ago

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Job summary

TTM Healthcare are delighted to partner with our client in the Public Sector to recruit a Grade IV Clerical Officer to join their team in Roscommon. Location: Castlerea. Hours: Monday to Friday, 9:00am – 5:00pm.

Contract: Maternity Leave Cover until April 2027 with potential extension. Pay: €19.97 – €30.67 per hour (depending on relevant public sector experience). Key responsibilities include managing a shared inbox, reviewing requests, liaising with service users, filing and records management,

Qualifications

Experience in public sector admin is desirable.
Experience handling shared inboxes and requests.
Strong organisational and documentation skills.

Responsibilities

Manage a shared inbox and respond to requests in a timely and professional manner.
Receive, review and validate requests.
Liaise with service users to clarify requests and negotiate scope where appropriate.
Locate and retrieve files and records from electronic and paper-based systems.
Liaise with other offices to locate records and arrange for files to be scanned where required.
Maintain accurate records and ensure requests are progressed within required timescales.
Provide excellent customer service to members of the public and internal stakeholders.
Handle confidential and sensitive information with professionalism and discretion.