Property Manager

Occu; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Occu is seeking a Property Manager to oversee the full operational management of a Dublin portfolio, ensuring tenancy management, arrears oversight, and maintenance coordination in line with governance frameworks.

The role requires strong judgement and professional communication, with 2–3 years in residential property management and a PSRA licence preferred for effective service delivery.

Qualifications

• 2–3 years’ experience in residential property management or a similar role.
• PSRA licence is required.
• Strong knowledge of Irish tenancy law, RTB processes and standards.
• Experience using property management systems and digital tools.
• Strong documentation, reporting and data management capability.
• Professional communication and interpersonal skills.

Responsibilities

• Oversee tenancy management and compliance across the portfolio.
• Monitor arrears and prepare notices and reports.
• Respond to resident queries and manage deposits and complaints.
• Coordinate maintenance and inspections across schemes.
• Produce client reporting and maintain system records.

Skills

Communication

Organisation

Attention to detail

Interpersonal skills

Education

PSRA licence

Job description

Our superstars are at the heart of everything we do, and we’re driven to being a part of their lives. When we talk about the Occu Experience, we are talking about a culture built on purpose, integrity and high standards.

Established in 2019, Occu is Ireland’s leading independent PRS Asset Manager, with over 4,200 residential units under management across 27 locations, and further developments underway. We partner with global institutional investors and operate in a highly governed, asset-backed environment where financial discipline and transparency are critical.

At Occu, we're not just about renting homes, we're about creating lifestyles. We work hard on the little touches so our residents can enjoy the big things in life, and we're growing at pace. This is an entry level opportunity to get your foot in the door on our Property Management team and build a career in a friendly, people first business.

The role - Overview

The Property Manager is responsible for the full operational management of an assigned residential portfolio, ensuring all duties are completed in line with legal requirements, internal policies, company standards and documented procedures.

The role requires strong judgement, operational consistency and full adherence to systems, processes and governance frameworks. The Property Manager is accountable for tenancy management, arrears oversight, maintenance coordination, inspections, reporting and resident communication across their portfolio.

The Property Manager represents the business and must carry out all duties professionally, accurately and with a strong sense of accountability, while working flexibly across multiple schemes as required.

Key duties and responsibilities

This list is not exhaustive and may change in line with business, client or operational needs.

Tenancy management and compliance

• Complete annual RTB registrations within the required timeframes, avoiding late fees.
• Manage all statutory notices, RTB cases and tenancy administration in compliance with legislative requirements, ensuring notices are issued promptly and within the required timeframes.
• Follow all legal obligations relating to inspections, notices, tenancy standards and record keeping, including required pre- and post-inspections.
• Maintain strict confidentiality and comply with all data protection requirements when handling resident information, RTB documentation, arrears data, complaints or internal records.
• Adhere fully to internal procedures, policies and the PM Playbook.
• Ensure tenancy files, compliance records and supporting documentation remain accurate, complete and audit-ready.
• Escalate compliance concerns, legal risks or procedural gaps promptly to the Team Lead or relevant stakeholder.

Arrears management

• Monitor arrears across the assigned portfolio and issue reminders, notices and follow-up communications in line with company procedures and statutory requirements.
• Maintain complete arrears documentation and ensure all resident communication is logged accurately and consistently.
• Prepare arrears updates for internal and client reporting cycles.
• Escalate high-risk arrears cases, unresolved disputes or potential legal exposures promptly and appropriately.
• Follow approved arrears processes, templates and contact protocols at all times.

Resident communication and service delivery

• Respond to resident queries professionally, accurately and within expected service timeframes.
• Manage occupancy changes, deposit matters, complaints and tenancy-related issues in line with defined procedures.
• Ensure all written and verbal communication is clear, consistent and aligned with Occu standards.
• Support positive resident outcomes through timely follow-up, sound judgement and effective issue resolution.
• Escalate complex, high-risk or sensitive matters where required.

Maintenance coordination and inspections

• Oversee maintenance issues across the portfolio, ensuring matters are logged, assigned, progressed and resolved through the relevant systems.
• Provide timely updates to residents and stakeholders, maintaining visibility on open issues and service progress.
• Complete or coordinate required inspections, including periodic, move-in, move-out and compliance-related inspections.
• Ensure inspection findings, follow-up actions and property condition records are documented accurately.
• Apply appropriate escalation procedures to emergencies, health and safety concerns or operational risks.

Reporting, systems and portfolio administration

• Maintain accurate, complete and up-to-date records across all systems and operational trackers.
• Produce timely, accurate and professionally presented reporting for internal and client stakeholders.
• Ensure all actions, communications and decisions are fully documented in accordance with governance standards.
• Use all required systems and tools correctly and consistently to support transparent, scalable and auditable portfolio management.
• Maintain strong digital hygiene, version control and data accuracy at all times.

Operational collaboration and flexibility

• Work collaboratively with Leasing, Resident Experience, Services, Finance, Operations and other internal stakeholders.
• Support transitions, handovers, internal projects and operational priorities requiring Property Management involvement.
• Work flexibly across multiple schemes in line with business and client requirements.
• Contribute to consistent service delivery, process discipline and continuous improvement across the function.

Qualifications and experience

• 2–3 years’ experience in residential property management or a similar property-related role.
• A PSRA licence.
• Strong working knowledge of Irish tenancy law, RTB processes and residential property standards.
• Experience using property management systems and digital tools relevant to portfolio operations.
• Strong documentation, reporting and data management capability.
• Professional communication and interpersonal skills, with mature judgement and discretion.
• High levels of reliability, ownership, organisation and follow-through.