Privacy Operations Lead: Global Programs & Playbooks

Nubeero Limited; Ireland; Remote; EUR 90,000 - 130,000; Full time

Job summary

Stripe is seeking a Senior Privacy Operations professional to join the Privacy Operations team. You’ll connect Privacy Legal, Privacy Engineering, and cross-functional partners to translate global privacy requirements into practical operations and triage privacy requests with auditable documentation.

You will help implement process improvements, produce privacy playbooks and response libraries, and collaborate to fulfill user requests while maintaining strong records for regulators and internal

Qualifications

• 5+ years of demonstrated privacy program management and a proven track record of operationalising and scaling cross-functional organisation-wide programs from the ground up.
• Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences.
• Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA. Experience with US state legislation, HIPAA, and GLBA is a plus.
• Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations
• Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use
• Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes
• Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities
• A team player, willing to pitch in where needed

Responsibilities

• Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation
• Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support
• Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection requirements, and escalate novel or complex requests with appropriate context and documentation
• Rotate through the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets

Skills

Privacy program mgmt

Cross-functional collaboration

Privacy law (GDPR)

PIAs/DPIAs

ROPA

Analytical thinking

Multi-project management

Team player

Tools

Jira

AI tooling

Job description

Stripe is seeking a Senior Privacy Operations professional to join the Privacy Operations team. You’ll connect Privacy Legal, Privacy Engineering, and cross-functional partners to translate global privacy requirements into practical operations and triage privacy requests with auditable documentation.

You will help implement process improvements, produce privacy playbooks and response libraries, and collaborate to fulfill user requests while maintaining strong records for regulators and internal