Prestige Beauty Counter Manager: Lead, Coach & Grow Team

The Estée Lauder Companies Inc.; Cork; On-site; EUR 35,000 - 52,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and robust customer relationship management. This role offers a platform to progress within the prestige beauty industry.

Qualifications

• Retail experience with leadership and customer service focus.
• Proven ability to lead a team and meet sales targets.
• Strong communication and interpersonal skills.
• Experience in strategic planning and execution.
• Proficient with computer systems including email and Excel.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting and in-store events.
• Build and maintain strong customer relationships and lead the team to deliver exceptional service.
• Drive frontline marketing initiatives and coordinate with store leadership on budgeting and resource planning.

Skills

Leadership

Communication

Customer service

Team management

Strategic planning

Retail experience

Coaching

Budgeting

Influencing

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and robust customer relationship management. This role offers a platform to progress within the prestige beauty industry.