Premium Retail Keyholder | Open/Close, Sales & Service

AWWG; Kildare; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Brand-related benefits

Sustainability commitment

Professional development opportunities

Job summary

Hackett London in Kildare is seeking a dedicated Keyholder for a full-time role. You will support the Store Manager and team to deliver superb customer experience, uphold high store standards, and ensure smooth daily operations.

As a trusted keyholder, you will open/close the store, drive sales, manage stock and merchandising, and maintain cash handling and security procedures. You’ll contribute to a premium brand experience and a collaborative team environment.

Qualifications

• Strong customer service and communication skills.
• Proactive, reliable and responsible approach to store operations.
• Availability to work full time, including weekends and peak trading periods.

Responsibilities

• Act as a trusted keyholder, opening and closing the store in line with company procedures.
• Support the team in achieving sales targets and delivering outstanding service.
• Provide a premium, personalised customer experience in line with the Hackett brand.
• Assist with stock management, replenishment, merchandising, and store presentation.
• Help maintain operational excellence, including cash handling, till procedures, and security standards.
• Support the Store Manager with day-to-day tasks and act as a point of contact when required.
• Contribute to a positive, collaborative, and inclusive team environment.

Skills

Customer service

Communication

Reliability

Proactive mindset

Job description

Hackett London in Kildare is seeking a dedicated Keyholder for a full-time role. You will support the Store Manager and team to deliver superb customer experience, uphold high store standards, and ensure smooth daily operations.

As a trusted keyholder, you will open/close the store, drive sales, manage stock and merchandising, and maintain cash handling and security procedures. You’ll contribute to a premium brand experience and a collaborative team environment.