Key Holder

Hackett London; Kildare; Presencial; EUR 29.000 - 30.000; Jornada completa

Descripción de la vacante

Hackett London in Ireland is seeking a full-time Store Supervisor to support the Store Manager in maximising sales and profitability by motivating the team to deliver excellent customer service.

You will supervise transactions, set sales objectives, promote activities, and maintain store visuals and stock control while ensuring health and safety compliance. Flexibility for mid-week and weekend shifts is required.

Formación

• Experience in fashion retail required.
• Minimum 2 years in the sector.
• Business Administration/Management knowledge preferred.

Responsabilidades

• Support the Store Manager to maximise sales and store profitability.
• Motivate the team to provide effective customer service.
• Supervise transactions at the cash register for accuracy and efficiency.
• Establish sales objectives and provide feedback to staff.
• Maintain store visuals and ensure orderly stock and shop floor.
• Lead training and development for team members.
• Open/close the store and handle administrative tasks.

Conocimientos

Team leadership

Customer service

Negotiation

Educación

Advanced/Higher Certificate

Descripción del empleo

Please Note : This is a full-time role, with mid-week and weekend flexibilty required.

Your mission:

Support the Store Manager to maximise sales and profitability of the store through motivating the team to provide effective customer service.

What will your objectives be?

Customer service

• Resolve customer inquiries and exceed store expectations.
• Supervise transactions at the cash register to ensure accuracy and efficiency.
• Supervise the team and prioritise all responsibilities to ensure that customer service has priority at all times.
• Establish sales objectives and provide feedback to the relevant sales personnel.

Sales

• Communicate the sale objectives to the team.
• Promote and support sales activities.
• Identify, analyse and propose any area of sales development.

Financial

• Control billings and stock losses within budgets to maximise profits.
• Understand the KPIs of the store and take measures to improve them.

Image of the store

• Maintain the organisation of the store and the visuals according to the image of the company.
• Ensure that the store and warehouse are in order.

Team / People Management

• Motivate the team to achieve results.
• Resolve conflicts with team members in an efficient manner.
• Identify training needs and supervise staff training.

Professional behavior

• Comply with the company's clothing policy.
• Develop and maintain good working relationships with all colleagues.
• Guarantee that the store operates in accordance with current health and safety regulations.

Store management

• Open and close the store when necessary.
• Administrative management.

Requirements

Required experience:

• Experience in the sector for a minimum 2 years.
• Training cycle.
• Business Administration and Management. (Preferred)

What do we expect from you?

• The Hackett spirit!
• Adaptability and Flexibility.
• Results driven.
• Negotiation and Influence.Analytical thinking.
• Team Leadership.

Pay: €28,696.00-€30,298.00 per year

Ability to commute/relocate:

• Kildare Village Outlet, County Kildare: reliably commute or plan to relocate before starting work (required)

Education:

• Advanced/Higher Certificate (preferred)

Experience:

• Fashion retail: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person