Premium Airport Lounge Host | Guest Experience Leader

Sodexo; Dublin; On-site; EUR 18,000 - 25,000; Full time

Benefits offered by this job

Opportunities for career development

Plus our Sodexo employee benefits  pak

Job summary

Sodexo at Dublin Airport is seeking a Lounge Supervisor to lead our premium lounge team and deliver a first-class arrival experience for guests. You will welcome guests, manage check-in, and ensure a seamless, high-standard service in a busy airport lounge environment.

The role requires outstanding hospitality, clear communication, and the ability to work flexible shifts including early mornings, evenings, weekends and holidays.

Qualifications

• Experience in customer-facing hospitality or premium service roles.
• Excellent communication and interpersonal skills.
• Eligibility to work at Dublin Airport and pass Garda Vetting.

Responsibilities

• Welcome guests and ensure a warm, professional lounge introduction.
• Check-in guests and verify lounge eligibility efficiently.
• Provide lounge facility information and assist with bookings.
• Maintain premium presentation and assist colleagues to deliver seamless experiences.
• Handle guest inquiries with empathy and resolve issues promptly.

Skills

Customer service

Hospitality

Communication skills

Job description

Sodexo at Dublin Airport is seeking a Lounge Supervisor to lead our premium lounge team and deliver a first-class arrival experience for guests. You will welcome guests, manage check-in, and ensure a seamless, high-standard service in a busy airport lounge environment.

The role requires outstanding hospitality, clear communication, and the ability to work flexible shifts including early mornings, evenings, weekends and holidays.