Premium Lounge Receptionist - Dublin Airport

Excel Aviation Ltd; Dublin; On-site; EUR 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Premium lounge environment

Full training

Career development

Supportive team

Employee uniform provided

Job summary

Excel Aviation Ltd. is recruiting a Receptionist for a premium airport lounge at Dublin Airport. You will greet passengers, check them in, verify access, and ensure a seamless arrival experience in a professional, friendly setting.

The role involves handling guest inquiries, maintaining lounge reception, and supporting lounge operations to deliver excellent customer service. Training is provided, with full-shift coverage including early mornings and weekends.

Qualifications

• Previous reception, customer-facing or hospitality experience.
• Strong communication and interpersonal skills.
• Confident dealing directly with passengers and customers.
• Excellent attention to detail and accuracy.
• Professional and welcoming manner.
• Flexible with shift work.

Responsibilities

• Greet passengers and manage lounge reception with warmth and professionalism.
• Check passengers into the lounge using relevant systems and verify access details.
• Provide information on lounge facilities and services and assist with inquiries.
• Maintain an organized, welcoming reception area and report issues promptly.
• Work with lounge colleagues to ensure a seamless guest experience.

Skills

Customer service

Communication

Hospitality

Team player

Tools

PC proficiency

Job description

Excel Aviation Ltd. is recruiting a Receptionist for a premium airport lounge at Dublin Airport. You will greet passengers, check them in, verify access, and ensure a seamless arrival experience in a professional, friendly setting.

The role involves handling guest inquiries, maintaining lounge reception, and supporting lounge operations to deliver excellent customer service. Training is provided, with full-shift coverage including early mornings and weekends.