Polish Speaking Transportation Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Ireland; Remote; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

13th and 14th salary

Remote work flexibility within Greece

Job summary

Mercier Consultancy Group seeks Polish Speaking Transportation Customer Experts to support travel and logistics operations in Greece. You will handle inquiries, bookings, and policy guidance for Polish-speaking users across the transportation network.

This remote role offers training, health insurance, relocation support, and a competitive monthly salary with performance bonuses. Fluent Polish and English are required, along with EU passport and strong problem-solving skills.

Qualifications

• Native or fluent Polish (spoken and written) is mandatory.
• Proficiency in English for internal reporting and team collaboration.
• Valid EU passport (mandatory).
• Problem-solving skills, ideally in customer service or transportation.
• Ability to thrive in a remote work setting with high productivity.

Responsibilities

• Act as the primary contact for clients in transportation, resolving inquiries quickly.
• Manage scheduling and booking requests to keep logistics operations efficient.
• Provide guidance on transportation policies, tracking, and service guidelines to Polish-speaking users.
• Collaborate with international teams to troubleshoot discrepancies and service issues.
• Maintain high customer satisfaction with professional, empathetic communication.
• Document interactions in the CRM accurately.
• Contribute to ongoing improvement of customer experience processes.

Skills

Polish language

English proficiency

Remote work

Customer service

Tools

CRM systems

Job description

Polish Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating life-changing career opportunities, specifically specializing in high-demand Polish-speaking jobs across the European market.

Job Overview

We are currently seeking dedicated professionals to join our team as Polish Speaking Transportation Customer Experts in Greece. This pivotal role allows you to support global logistics and transportation networks, ensuring seamless communication and exceptional service delivery within the fast-paced transportation industry.

Key Responsibilities

• Act as the primary point of contact for clients within the transportation sector, resolving inquiries with speed and precision
• Manage complex scheduling and booking requests to maintain the efficiency of logistics operations
• Provide expert support regarding transportation policies, tracking, and service guidelines to Polish-speaking users
• Collaborate with international teams to troubleshoot transportation discrepancies and service delivery issues
• Maintain a high level of customer satisfaction by delivering professional and empathetic communication
• Document all transportation service interactions accurately within our internal CRM systems
• Contribute to the ongoing improvement of customer experience processes in the transportation industry

Requirements

• Native or fluent Polish (spoken and written) is mandatory for this role
• Proficiency in English for internal reporting and team collaboration
• Valid EU passport (mandatory)
• Exceptional problem-solving skills, ideally within a customer service or transportation environment
• Ability to thrive in a remote work setting while maintaining productivity and professional standards
• Passion for delivering high-quality service in the competitive transportation industry

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Remote work flexibility within Greece
• And Much More...

Life in Greece

Securing one of our sought-after jobs in Greece offers more than just a professional step forward; it is an invitation to embrace an unparalleled lifestyle. You will experience the vibrant culture, legendary hospitality, and Mediterranean climate that make living in Greece a dream for many professionals.

With our fully supported relocation package, settling into your new life in Greece is seamless. Whether you are exploring ancient landmarks or enjoying world-class Mediterranean cuisine, your time in Greece will be defined by an exceptional quality of life. Start your journey with our Polish Speaking Transportation Customer Experts position in Greece today.