Brazilian Portuguese Customer Service Representative | Relocate to Greece

Next Job Abroad; Dublin; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Flight tickets

Airport pickup

Initial hotel accommodation

Paid training

Healthcare benefits

Bonuses

14 salaries per year

Resumo da oferta

Next Job Abroad in Athens seeks a Brazilian Portuguese Customer Service Representative to become the voice of global brands. You will assist customers via phone, email, or chat, handling troubleshooting, billing, and product information with empathy and clear communication.

Relocation is provided, including flight, airport pickup, and initial hotel. You’ll receive paid training, healthcare benefits, and a path to grow within a multicultural, dynamic workspace that rewards performance with

Qualificações

• Fluency in Brazilian Portuguese (native or C1).
• B2 English required for training and communication.
• EU work authorization is required.
• Able to multitask across digital tools and platforms.
• Strong empathy and a customer-focused approach.

Responsabilidades

• Assist customers via phone, email, or chat with troubleshooting, billing, or product information.
• Engage with customers using active listening to tailor solutions.
• Participate in training programs to sharpen communication and technical skills.

Conhecimentos

Brazilian Portuguese

English (B2)

Tech savvy

Empathy

Communication

Ferramentas

CRM software

Descrição da oferta de emprego

Brazilian Portuguese Customer Service Representative - The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world's leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it's an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle
• Modern Workspace: Work in \"Great Place to Work\" certified environments featuring onsite cafeterias, relaxation zones, and organized social events

Your Role

As a Customer Service Representative, you will be the voice of a world-renowned brand. Your goal is to provide seamless support and turn every interaction into a positive experience.

• Solve & Support: Assist customers via phone, email, or chat with technical troubleshooting, billing inquiries, or general product information
• Listen & Engage: Use your empathy and active listening skills to understand customer needs and provide tailored solutions
• Learn & Grow: Participate in industry-leading training programs designed to sharpen your communication and technical skills

Requirements

• Work Authorization: Must hold a valid EU Passport or EU National ID card (EU Citizenship is required due to local labor regulations)
• Language Mastery: Fluency in Brazilian Portuguese (Native or C1 level)
• English Skills: A B2 level of English is required for internal training and communication
• Tech Savvy: Comfortable navigating digital tools and multitasking across different software platforms
• Soft Skills: Strong empathy, patience, and a genuine desire to help people

Benefits

• Language Learning Master the local tongue with Free Online Greek Courses provided to all employees
• Health & Lifestyle Access comprehensive healthcare benefits and exclusive employee discounts at local shops and services
• Professional Growth Hit the ground running with full paid training delivered by our team of certified instructors
• Relocation Travel with ease thanks to a paid flight, airport transfer, and initial hotel accommodation
• Extra Earnings Enjoy performance-based bonuses and a total of 14 salaries per year (including holiday bonuses)