Policy and Information Officer

Irish Council for International Students (ICOS); Dublin; Remote; EUR 38,000 - 60,000; Full time

Job summary

Irish Council for International Students (ICOS) is seeking an experienced Policy and Information Officer to join our Communications Team. The role combines directly engaging with and supporting international students with broader member and stakeholder consultation to inform our advocacy work.

The position encompasses handling information requests, conducting policy research, drafting submissions and communications content, coordinating member updates and events, and supporting ICOS seminars and

Responsibilities

• Respond to enquiries from international students and ICOS members, providing accurate, accessible information, signposting and referrals within the boundaries of ICOS’ role; escalate complex or sensitive issues as appropriate.
• Research, verify and maintain practical information resources on the issues affecting the rights of international students, including: immigration, employment, accommodation, education and student welfare.
• Record and analyse enquiries and member feedback, identifying recurring and emerging issues to inform ICOS’ policy positions, communications and reporting.
• Monitor relevant policy, legislative and regulatory developments affecting international students and international education in Ireland.
• Research issues and analyse evidence from enquiries, student engagement and other sources to inform ICOS’ policy positions and recommendations.
• Draft policy submissions, consultation responses, briefings and advocacy correspondence, and support engagement with government, public bodies, members and other stakeholders.
• As part of communications team, contribute to: researching, drafting, editing and proofreading accurate, accessible content for ICOS’ website, member updates, email mailings and social media, translating complex information for different audiences.
• Prepare and coordinate regular member mailings and information updates, supporting engagement and information-sharing with ICOS members.
• Use website content management systems, email marketing or mailing platforms and social media tools to publish and distribute content, keeping information up to date.
• Work with communications colleagues to plan content and campaigns and promote ICOS’ policy work, research, events and resources.
• Support the planning and delivery of ICOS seminars, consultations, workshops, campaigns and other student and stakeholder engagement activities.
• Coordinate ICOS’ Student Advisory Group, including recruitment, communications, meeting planning, facilitation and follow-up.
• Develop inclusive opportunities for international students to contribute through consultations, focus groups, surveys, events and campaigns.
• Build relationships with international students and student representatives, ensuring their perspectives inform ICOS’ information, policy and communications work.
• Provide support to the Ireland Fellows Programme events and activities, including participant support when required.

Job description

Irish Council for International Students (ICOS)

Ref: #JOB-2474418

IRISH COUNCIL FOR INTERNATIONA, 41 Morehampton Road, Donnybrook, Dublin 4, D04 AE28

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

ICOS is seeking an experienced Policy and Information Officer to join our Communications Team. The role combines directly engaging with and supporting international students with broader member and stakeholder consultation to inform our advocacy work.

Key responsibilities

Information and enquiries

• Respond to enquiries from international students and ICOS members, providing accurate, accessible information, signposting and referrals within the boundaries of ICOS’ role; escalate complex or sensitive issues as appropriate.
• Research, verify and maintain practical information resources on the issues affecting the rights of international students, including: immigration, employment, accommodation, education and student welfare.
• Record and analyse enquiries and member feedback, identifying recurring and emerging issues to inform ICOS’ policy positions, communications and reporting.

Policy and research

• Monitor relevant policy, legislative and regulatory developments affecting international students and international education in Ireland.
• Research issues and analyse evidence from enquiries, student engagement and other sources to inform ICOS’ policy positions and recommendations.
• Draft policy submissions, consultation responses, briefings and advocacy correspondence, and support engagement with government, public bodies, members and other stakeholders.

Communications and member engagement

• As part of communications team, contribute to: researching, drafting, editing and proofreading accurate, accessible content for ICOS’ website, member updates, email mailings and social media, translating complex information for different audiences.
• Prepare and coordinate regular member mailings and information updates, supporting engagement and information-sharing with ICOS members.
• Use website content management systems, email marketing or mailing platforms and social media tools to publish and distribute content, keeping information up to date.
• Work with communications colleagues to plan content and campaigns and promote ICOS’ policy work, research, events and resources.
• Support the planning and delivery of ICOS seminars, consultations, workshops, campaigns and other student and stakeholder engagement activities.

International student engagement

• Coordinate ICOS’ Student Advisory Group, including recruitment, communications, meeting planning, facilitation and follow-up.
• Develop inclusive opportunities for international students to contribute through consultations, focus groups, surveys, events and campaigns.
• Build relationships with international students and student representatives, ensuring their perspectives inform ICOS’ information, policy and communications work.
• Provide support to the Ireland Fellows Programme events and activities, including participant support when required.

Remote / Blended working

• This vacancy is suitable for Remote/Blended working

Career Level

• Experienced [Non-Managerial]