Planning Coordinator

South Coast Logistics Ltd; Fermoy; On-site; EUR 36,000 - 52,000; Full time

Job summary

South Coast Logistics Ltd in Ireland is seeking a Planning Coordinator to oversee the real-time transport plan, coordinating with the Planning team, drivers and operations to deliver reliable, safe and regulatory-compliant services across the network.

You will monitor live operations across shifts, respond to changing demands, communicate clearly with drivers through correct channels, and drive continuous improvement while minimising disruption and maximising service performance.

Qualifications

• Qualification in Transport & Logistics or equivalent experience.
• Transport Industry experience for at least 2 years (advantage).
• Experience working in a team-based performance environment.

Responsibilities

• Execute the daily transport plan with the team.
• Achieve efficiencies in driver, truck and equipment routing.
• Communicate operational and customer issues promptly and via correct channels.
• Ensure accurate data entry into planning and control systems.
• Provide out-of-hours on-call support if required.
• Support continuous improvement of planning operations.

Skills

Pressure management

Team player

Lateral thinking

Analytical thinking

Continuous improvement

Education

Transport & Logistics qualification

Job description

The Planning Coordinator is responsible for the day-to-day, real-time implementation and coordination of the transport plan, ensuring the efficient delivery of transport services across the operational network. Working closely with the Planning team, Drivers, Operations Management, and other support functions, the role ensures that operational issues are managed proactively while maintaining service reliability, safety, and regulatory compliance.

Working a flexible shift pattern covering the majority of driver operational hours, the Planning Coordinator monitors live operations, responds to changing operational demands, and communicates effectively with drivers and key stakeholders to minimise disruption and maximise service performance.

The Planning Coordinator reports directly to the Planning Manager and plays a critical role in supporting the company's operational objectives by delivering safe, efficient, customer-focused transport services while promoting the company's values, policies, and continuous improvement culture.

Duties and Responsibilities

• Responsibility for the execution of the daily plan with their team for all specific transport.
• Ensuring that the daily plan is implemented, achieving the best possible efficiencies in terms of driver, truck and equipment routing.
• Work with Planning team manager to agreed KPIs on own & planning team performance.
• Communicate promptly and accurately via correct channels all operational & customer issues. Ensure events are correctly recorded and managed accordingly.
• Ensure clear and accurate communication to drivers with daily instructions & relevant information.
• Ensure accurate and timely data entry into planning & operational control systems.
• Work with drivers to improve daily communications, teamwork and on the job training/familiarisation.
• Liaise with team members & operational staff on any daily planning matters relating to sharing resources and/or routing of trucks, trailers or equipment.
• Planning of vehicle/trailer maintenance as per plan with 100% compliance as key requisite.
• Investigate & mandatory?
• Always providing the highest standards of customer service in line with company values.
• Liaise with Scheduling Logistics Coordinators (SLCs) to ensure high-quality customer service ensuring clear & accurate communications to customers, timely reporting & paperwork returns.
• Ensure that any discrepancies in job notes or instructions are raised with SLCs and rectified.
• Prepare accurately & timely reports/analysis of driver activities and plans as requested by management. Undertake daily/weekly administrative checks and routine tasks for compliance and administrative purposes.
• Strive for continuous improvement, efficiency and streamlining planning operations.
• Regularly review and update quality documents for training and service standards - plan/run manuals, infrastructure, contact and reference documents.
• Provide out-of-hours on call support, if required, to drivers.
• Undertake any other reasonable work as required.
• The above list is not exhaustive, and the role may evolve as per business needs.

Qualifications, Education & Experience

• Qualification in Transport & Logistics or equivalent experience in Industry
• Transport Industry experience for at least 2 years (an advantage)
• Working within a shared team performance/responsibility experience

Preferred Skills

• Ability to work under pressure and to deadlines
• Team player able to work within team environment & on own when needed
• Lateral thinking, analytical and good problem solver
• Process driven with passion for continuous improvement
• Innovative mindset with collaborative approach