Placement Coordinator

Cpl Group; Dublin; In loco; EUR 28.000 - 40.000; Tempo pieno

Descrizione del lavoro

Cpl Healthcare is seeking a Placement Coordinator to match healthcare professionals with client requirements across Ireland. This fast-paced, customer-focused role requires excellent communication, attention to detail, and the ability to manage multiple priorities.

You will handle high-volume calls, coordinate availability with staffing needs, respond to enquiries by phone and email, maintain scheduling records, and support nationwide colleagues to drive service targets.

Competenze

• Excellent verbal and written communication skills.
• Strong customer service focus.
• Ability to work effectively within a team environment.
• Exceptional attention to detail and accuracy.
• Strong IT and administrative skills.
• Excellent organisational and multitasking abilities.
• Ability to prioritise workloads and meet deadlines.
• Professional and solutions-focused approach.

Mansioni

• Manage a high volume of inbound and outbound telephone calls.
• Coordinate healthcare worker availability with client staffing requirements.
• Respond promptly to client and candidate enquiries via phone and email.
• Maintain accurate scheduling and placement records.
• Generate and distribute operational reports.
• Deliver exceptional customer service at all times.
• Collaborate with colleagues across a nationwide team.
• Support achievement of operational targets.

Conoscenze

Verbal and written communication

Customer service

Teamwork

Attention to detail

IT skills

Organisational skills

Multitasking

Deadline management

Descrizione del lavoro

About Cpl Healthcare

Cpl Healthcare is one of Ireland's leading healthcare staffing providers, supplying healthcare professionals to healthcare settings nationwide. We are committed to delivering exceptional service to both our clients and healthcare workers through a dedicated, fast-paced and supportive team environment.

The Role

As a Placement Coordinator, you will play a key role in matching healthcare professionals with client requirements across Ireland. This is a fast-paced, customer-focused position requiring excellent communication skills, strong attention to detail and the ability to manage multiple priorities.

Key Responsibilities

• Manage a high volume of inbound and outbound telephone calls.
• Coordinate healthcare worker availability with client staffing requirements.
• Respond promptly to client and candidate enquiries via phone and email.
• Maintain accurate scheduling and placement records.
• Generate and distribute operational reports.
• Deliver exceptional customer service at all times.
• Collaborate with colleagues across a nationwide team.
• Support achievement of operational targets.

Working Hours

• 5 days per week across 7 days (Monday to Sunday).
• Shifts between 7:00am and 9:30pm.
• Flexibility to work Bank Holidays as required.
• Rotational shift pattern in line with business needs.

Essential Requirements

• Excellent verbal and written communication skills.
• Strong customer service focus.
• Ability to work effectively within a team environment.
• Exceptional attention to detail and accuracy.
• Strong IT and administrative skills.
• Excellent organisational and multitasking abilities.Ability to prioritise workloads and meet deadlines.
• Professional and solutions-focused approach.

Why Join Cpl?

• Career development and progression opportunities.
• Collaborative and supportive team culture.
• Access to the Cpl Perks Programme.
• Opportunity to make a positive impact in healthcare staffing.