Pharmacy Customer Care Specialist

Uniphar; Leinster; On-site; EUR 17,000 - 22,000; Part time

Job summary

Allcare Pharmacy is seeking a Pharmacy Healthcare Advisor to join the team in KCR Kimmage on a part-time, permanent basis. The role focuses on delivering excellent customer service, providing product information and advice across all ranges, and supporting category management under the guidance of the Managing Pharmacist.

You will work as part of a friendly pharmacy team, handle over-the-counter inquiries using WWHAM, maintain stock, and ensure cash handling procedures are followed, while

Qualifications

• Excellent communication skills, both written and verbal.
• Good attention to detail and organisational abilities.
• Ability to multi-task and stay calm under pressure.
• Cash handling and cash receipting procedures must be followed.

Responsibilities

• Provide product information and advice to customers across all product ranges.
• Maintain stock control and ensure correct delivery details and supplier use.
• Deliver professional and efficient customer service and enhance relationships with customers.
• Work as part of the pharmacy team and be flexible in supporting the pharmacy operation.
• Refer to the pharmacist for complex queries and adhere to security procedures.

Skills

Excellent communication

Attention to detail

Organised

Multi-tasking

Cash handling

Tools

Cashier experience

Job description

Allcare Pharmacy is seeking a Pharmacy Healthcare Advisor to join the team in KCR Kimmage on a part-time, permanent basis. The role focuses on delivering excellent customer service, providing product information and advice across all ranges, and supporting category management under the guidance of the Managing Pharmacist.

You will work as part of a friendly pharmacy team, handle over-the-counter inquiries using WWHAM, maintain stock, and ensure cash handling procedures are followed, while