PGIM Ireland - Manager, Talent Acquisition Enablement

pru; Letterkenny; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

PGIM, the Global Asset Management business of Prudential, is seeking a Manager of Talent Acquisition Enablement. The role centers on running TA operations, optimizing processes, and aligning tools and vendors to deliver high-quality, scalable recruitment outcomes.

You’ll partner across People Services & Solutions, Technology, and external vendors in a hands-on capacity. You’ll lead efforts to improve SLAs, governance, and adoption of AI-enabled recruiting tools, while supporting recruiter

Qualifications

• Experience in Talent Acquisition operations or TA enablement.
• Understanding of recruiting workflows, tools, and service delivery.
• Experience with multiple systems or vendors and adoption of tools or processes.
• Analytical mindset with ability to interpret data to improve performance.
• Strong problem-solving skills and continuous improvement focus.
• Ability to work across teams and build partnerships with recruiters and support functions.

Responsibilities

• Run and continuously improve TA processes to ensure efficiency and high-quality experience.
• Manage TA technology ecosystem (ATS, assessments, AI-enabled tools) and vendors.
• Enable consistent, high-quality hiring practices with structured interviewing and guidance.
• Support evolving capabilities like AI and candidate integrity.
• Deliver TA insights via reporting on performance, pipeline health, and usage of tech.
• Support onboarding, training, and enablement programs for recruiters.

Skills

Talent Acquisition operations

Recruiting workflows

Analytical mindset

Cross-team collaboration

Structured interviewing

Tools

ATS/CRM

AI-enabled recruiting tools

Job description

Location: Letterkenny (Hybrid 2-3 days onsite p/week)

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!

If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.

At PGIM, You Can!

As Manager, Talent Acquisition Enablement, you'll play a key role in running and improving how Talent Acquisition operates day-to-day. You'll help ensure our tools, processes, and standards work seamlessly together, enabling recruiters to deliver high-quality outcomes at scale.

This is a hands‑on role at the center of TA, partnering across People Services & Solutions, People Technology, People and Experience team, and external vendors to optimize performance today while helping the team adopt new capabilities.

What You'll Do

• Run and continuously improve TA processes Execute and optimize the end-to-end recruiting process to ensure efficiency, consistency, and a high-quality experience. Define, monitor, and improve service level agreements (SLAs), identify gaps, and implement practical solutions that strengthen delivery across recruiters, tools, and partners.
• Manage and optimize recruiting technology & knowledge resources Oversee day-to-day performance of the TA technology ecosystem (ATS, assessments, AI-enabled tools). Partner with People Services & Solutions, People Technology and vendors on enhancements, integrations, and adoption. Maintain TA knowledge repositories (e.g., SharePoint) as a system of record for tools, processes, and guidance.
• Enable consistent, high‑quality hiring practices Support and reinforce recruiting standards, including structured interviewing, candidate management, and selection practices. Ensure recruiters have clear tools, frameworks, and guidance to deliver consistent, high-quality outcomes.
• Support evolving capabilities (AI, assessments & candidate integrity) Help operationalize AI-enabled recruiting tools, support the evolution of assessment approaches, and practices that promote fairness, quality, and candidate integrity, including fraud mitigation. Monitor emerging risks and contribute to continuous improvement.
• Deliver insights and improve performance Produce and analyse TA reporting across operational performance, pipeline health, service delivery, and technology usage. Oversee hiring manager, candidate, and onboarding surveys, ensuring feedback is captured, analysed, and translated into actionable improvements.
• Support enablement and key TA programs Contribute to recruiter onboarding, training, and ongoing upskilling efforts, including programs such as recruiter bootcamps. Support key initiatives such as the employee referral program and Flex Teams management to strengthen overall TA delivery.
• Coordinate agency and vendor governance Support agency and vendor processes, including contracts, usage standards, and compliance. Partner with Procurement and Legal to ensure alignment with policy and monitor partner performance as part of the overall TA operating model.

What You'll Bring

• Experience or familiarity with Talent Acquisition operations, recruiting enablement, or TA technology in a complex organization
• Strong understanding of recruiting workflows, tools, and service delivery (e.g., ATS/CRM, interview processes, pipeline management)
• Experience working with multiple systems or vendors and supporting adoption of tools or process improvements
• Analytical mindset with the ability to interpret data and identify opportunities to improve performance
• Strong problem-solving skills with a focus on execution and continuous improvement
• Ability to work across teams and build effective partnerships with recruiters, People and Experience team, and support functions
• Clear, practical communicator who can translate process and data into actionable guidance

What will set you apart?

• Exposure to AI-enabled recruiting tools or automation
• Familiarity with structured interviewing or assessment approaches
• Experience supporting vendor or agency management processes
• Experience contributing to training, onboarding, or enablement programs
• Experience working in a global or multi-regional talent acquisition environment

What Success Looks Like

• Recruiting processes run smoothly, consistently, and efficiently
• Technology is well adopted and suppor