Senior Payroll & Benefits Specialist

Prudential Financial; Letterkenny; Hybrid; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Annual Leave 23 days

Pension Scheme

Annual Bonus

Life Assurance

Education Assistance

Job summary

PGIM Ireland is seeking a highly organized Manager, Payroll and Benefits to lead payroll and benefits across Ireland and EMEA. Based in Letterkenny with hybrid work, you’ll ensure accurate, compliant processing and continuous improvement within a matrix People Team.

You’ll oversee life-cycle changes, collaborate with global teams, and stay updated on regulatory developments while delivering excellent service to employee groups.

Qualifications

• At least 5-7 years in an EMEA payroll processing role.
• Advanced Irish payroll and benefits knowledge.
• Experience with payroll cycles and regulatory returns.
• Experience with global/multi-national payroll schemes.
• Strong communication and stakeholder management.

Responsibilities

• Administer payroll and benefit changes across multiple countries.
• Validate daily, weekly, monthly, and annual payroll tasks.
• Collaborate with People Team and external vendors.
• Implement process improvements and standardization.
• Manage country setups and year-end payroll tasks.
• Escalate issues and mitigate payroll risks.

Skills

EMEA payroll

Irish payroll

Payroll systems

Benefits administration

Cross-country collaboration

Data analysis

Excel

Tools

Workday

ADP

Excel

Job description

A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture with respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

At PGIM, You Can!

What you will do:

The Global People Service & Solutions team is looking for a highly organized Manager, Payroll and Benefits with strong processing, problem solving and collaborative skills to join a motivated, energetic, and resourceful People Team. Initially reporting to the one of the other Payroll and Benefits Managers in the team, this role will be responsible for the Management, oversight, collation, processing, validating of daily, weekly, monthly, and annual payroll and benefit tasks to ensure accurate, scalable, compliant, and consistent operations and procedures. The ideal candidate will have a very strong understanding of Ireland and other EMEA countries People Team, payroll, benefits administration, monthly and annual statutory returns, payroll systems, different comp programs, different payroll and benefits legislation, standard operating procedures and their collective impact on employee experience and employee data.

The Manager, Payroll and Benefits is responsible for administering the payroll and benefit changes relating to the applicable employee life cycle to ensure complete and accurate processing across several countries and several lines of business, in an environment of continuous improvement. Excellent problem-solving skills and a high degree of customer focus are essential in this dynamic, high performing culture.

This role is primarily based at our Letterkenny location and currently the office is operating with hybrid working arrangements.

What you can expect:

• Administration, processing, and validation of different EMEA payroll and benefits schemes

• Collaborate with the other People Team members throughout PGIM and Prudential to assist in the delivery of excellent customer experience for all client groups.

• Optimizing operational excellence by implementing process improvement within the payroll and benefits processing space would include identifying problems/inefficiencies, researching, reviewing, vetting, and implementing, centralization and standardization of best practices and documentation for cyclical process improvements.

• Experience establishing strong relationships with People Team colleagues and other internal and external functional teams to develop an understanding of Prudential/PGIM business culture and provide timely and well-planned process support.

• Act as an escalation point of contact for payroll and benefit processing concerns or changes that need addressing.

• Escalate any important or urgent issues to the Manager, Payroll and Benefits.

• Identify, manage, and mitigate risks to the business in relation to payroll and benefits processing.

• Stay up to date with regulatory developments and best practices with regards to Ireland and other EMEA country payroll and benefits.

• Manage and administer shadow payrolls in relation to EMEA cross border and remote working requirements.

• Assist in coordinating new PGIM EMEA entity, branch and country set-ups where required.

• Assist in coordination of new country benefit set-ups.

• Manage EMEA-related payroll year end tasks.

• Assist in managing EMEA country annual benefit renewals.

• Benefit invoice allocation across country business groups.

What you will bring:

• At least 5-7 years in an EMEA payroll processing role.

• Advanced Irish payroll and benefit knowledge and processing experience.

• Excellent working knowledge of payroll, comp and benefits cyclical processes, e.g., Year End Compensation, Long Term Incentive programs.

• Experience with a range of regional/global payrolls and readiness for future country expansion.

• Experience of working in a fast-paced environment with a sense of urgency.

• Experience with dealing with global/multi-national payroll and benefit schemes ideally in a regulated financial services Company.

• Expertise in overseeing and processing employee life-cycle payroll and benefits administration changes, including hiring, payroll, benefits, compensation, and termination processes within globally linked People Team, payroll, benefit and external vendor or regulatory systems/portals.

• Good written and verbal interpersonal skills, dependability, and the ability to communicate with all levels in the organization required.

• Excellent planning and organizational skills required.

• Process oriented, driving improvements to make things as efficient and standard as possible.

• Excellent judgment and discretion required in handling highly sensitive, privileged, confidential and/or non-public information in an appropriate manner.

• Proven ability to develop and sustain positive working relationships and influence others.

• Experience of working in a matrix organization, across multiple countries and cultures.

• Excellent payroll/benefits systems knowledge (Workday and ADP preferred).

• Strong IT Skills, including good proficiency in Excel. Able to manipulate data, generate reports and provide analysis.

• Ability to self-manage as well as manage other individuals, workstreams, project and deadlines.

• Excellent diligence, accuracy, and completeness.

• Strong critical thinking and logic skills.

• Initiative-taking problem solving.

What will set you apart?

• Foreign language skills (especially Western European languages).

• Workday proficient.

• ADP payroll platform (Celergo/Global View) proficient.

• Experience working in a regional or global payroll team.

• The ability to show a strong work and responsibility ethic within a team and a sole processor environment.

What we offer you** :**

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employee’s day to day medical and hospital expenses.

• Annual Leave of 23 days at full pay.

• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.

• Annual Bonus Program & Shop LK Vouchers: Along with an annual bonus employees are rewarded with Shop LK vouchers which are paid tax free.

• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.

• Education Assistance: PGIM Ireland have an Education Assistance Program that reimburses eligible employees for furthering their education.

About Prudential/PGIM Global Services Delivery Team

About the Global People Service & Solutions Team: led by Louise Talijan, the team provides comprehensive, end-to-end support across both centralized and regional teams, serving all businesses and acting as a key liaison with People Business Leaders.

The team builds on the proven success of PGIM operations in meeting the needs of the business and providing support for organizational growth and transformation (e.g., reorganizations, country/entity set-ups).

The team is responsible for managing core People life-cycle processes globally and regionally. The team has operational accountability for the employee and manager experience, sharing their global perspective across People Services & Solutions.

About PGIM – Global Asset Management

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.34 trillion in assets under management as of March 31st, 2024. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.

With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Our Commitment to Diversity, Equity, and Inclusion

PGIM has a long-held commitment to advancing diversity, equity and inclusion, rooted in the belief that this is a prerequisite for PGIM’s success and sustainability. We work to attract, retain, develop and promote talent at all levels and aim to have a workforce that reflects the communities where we work, live and invest. We are intentional about creating a workplace where everyone has a voice and is welcomed, valued, respected and understood. From the moment people join PGIM, we pledge to help them unlock their full potential. Together, we are shaping a future where talent knows no boundaries.

PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland’s aim is to hire the best people for the open roles and all appointments will be made on merit.
Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.