PGIM Ireland | Manager, Talent Acquisition Enablement

Prudential Annuities Distributors (PAD); Carnamogagh Lower; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

PGIM Ireland, the global asset management business of Prudential, seeks a Manager, Talent Acquisition Enablement to optimise TA operations and tools. You will partner across People Services & Solutions, People Technology, and external vendors to drive performance and capability adoption.

You will lead process improvements, ensure high-quality hiring practices, and help evolve capabilities including AI-enabled recruiting and candidate integrity. Hybrid work model in Letterkenny.

Qualifications

• Experience with Talent Acquisition operations, recruitment enablement, or TA technology in a complex org.
• Ability to interpret data and identify opportunities to improve performance.
• Strong problem-solving and cross-team collaboration skills.

Responsibilities

• Run and continuously improve TA processes and SLAs to ensure efficiency and quality.
• Oversee TA technology ecosystem (ATS, assessments, AI tools) and maintain knowledge repositories.
• Support consistent hiring practices with structured interviewing and candidate management.

Skills

TA operations

Recruiting enablement

TA technology

Analytics

Collaboration

Problem solving

Tools

ATS/CRM

SharePoint

AI-enabled tools

Job description

Location: Letterkenny (Hybrid 2-3 days onsite p/week)

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact – touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can!

As Manager, Talent Acquisition Enablement, you'll play a key role in running and improving how Talent Acquisition operates day-to-day. You'll help ensure our tools, processes, and standards work seamlessly together, enabling recruiters to deliver high-quality outcomes at scale. This is a hands-on role at the center of TA, partnering across People Services & Solutions, People Technology, People and Experience team, and external vendors to optimize performance today while helping the team adopt new capabilities.

What You'll Do

• Run and continuously improve TA processes Execute and optimize the end-to-end recruiting process to ensure efficiency, consistency, and a high-quality experience. Define, monitor, and improve service level agreements (SLAs), identify gaps, and implement practical solutions that strengthen delivery across recruiters, tools, and partners.
• Manage and optimize recruiting technology & knowledge resources Oversee day-to-day performance of the TA technology ecosystem (ATS, assessments, AI-enabled tools). Partner with People Services & Solutions, People Technology and vendors on enhancements, integrations, and adoption. Maintain TA knowledge repositories (e.g., SharePoint) as a system of record for tools, processes, and guidance.
• Enable consistent, high-quality hiring practices Support and reinforce recruiting standards, including structured interviewing, candidate management, and selection practices. Ensure recruiters have clear tools, frameworks, and guidance to deliver consistent, high-quality outcomes.
• Support evolving capabilities (AI, assessments & candidate integrity) Help operationalize AI-enabled recruiting tools, support the evolution of assessment approaches, and practices that promote fairness, quality, and candidate integrity, including fraud mitigation. Monitor emerging risks and contribute to continuous improvement.
• Deliver insights and improve performance Produce and analyse TA reporting across operational performance, pipeline health, service delivery, and technology usage. Oversee hiring manager, candidate, and onboarding surveys, ensuring feedback is captured, analysed, and translated into actionable improvements.
• Support enablement and key TA programs Contribute to recruiter onboarding, training, and ongoing upskilling efforts, including programs such as recruiter bootcamps. Support key initiatives such as the employee referral program and Flex Teams management to strengthen overall TA delivery.
• Coordinate agency and vendor governance Support agency and vendor processes, including contracts, usage standards, and compliance. Partner with Procurement and Legal to ensure alignment with policy and monitor partner performance as part of the overall TA operating model.

What You'll Bring

• Experience or familiarity with Talent Acquisition operations, recruiting enablement, or TA technology in a complex organization Strong understanding of recruiting workflows, tools, and service delivery (e.g., ATS/CRM, interview processes, pipeline management) Experience working with multiple systems or vendors and supporting adoption of tools or process improvements Analytical mindset with the ability to interpret data and identify opportunities to improve performance Strong problem-solving skills with a focus on execution and continuous improvement Ability to work across teams and build effective partnerships with recruiters, People and Experience team, and support functions Clear, practical communicator who can translate process and data into actionable guidance

What will set you apart?

• Exposure to AI-enabled recruiting tools or automation Familiarity with structured interviewing or assessment approaches Experience supporting vendor or agency management processes Experience contributing to training, onboarding, or enablement programs Experience working in a global or multi-regional talent acquisition environment

PGIM welcomes all applicants, even if you don't meet every requirement.

Success Looks Like

• Recruiting processes run smoothly, consistently, and efficiently Technology is well adopted and supports recruiter productivity Service levels are met and continuously improving Recruiters are equipped with clear tools, guidance, and support Hiring managers and candidates experience a reliable, high-quality hiring process The TA function is steadily advancing its use of technology, data, and evolving practices - PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community.
• PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit. Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives.

For more information about PGIM, visit pgim.com. Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com. PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference - we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.