Pet Retail Store Manager - KPI Leader & Growth

OASIS Group; Cork; Hybrid; EUR 42,000 - 56,000; Full time

Benefits offered by this job

KPI bonus

Great Place to work

Employee discount

Paid leave

Refer a friend

Advancement opportunities

Community

Educational opportunities

Annual leave

Employee assistance programme

Cycle to work

Job summary

Maxi Zoo Ireland is seeking a Store Manager to lead daily operations across our Ballincollig store. You will drive revenue, manage costs and deliver exceptional customer service while guiding a passionate team in a fast‑paced retail environment.

You will report to the District Manager and play a key role in achieving KPI targets, optimizing store performance, and upholding the Maxi Zoo standard of pet care and customer experience.

Qualifications

• Proven successful experience as a retail Store Manager.
• Full drivers license and own transport.
• Proven track record in achieving KPI’s.
• Powerful leadership skills and business acumen.
• Strong customer service and organisational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Operational Store Excellence - Ensure adherence to store processes and guidelines; optimise efficiency and drive informed decisions.
• Operational Store Analytics – Achieve company KPI’s; manage cash & stock; control personnel costs and sales performance.
• Leadership - Empower your team's growth and engagement through supportive leadership, training and trust.
• Merchandise and Inventory - Maintain product availability, planogram compliance and accurate inventory.
• Customer Engagement - Lead by example to ensure exceptional service across the team.
• Brand Integrity - Ensure animal welfare and store standards are maintained at all times.

Skills

Key Performance Indicators

Leadership

Store Management

Team Management

Job description

Maxi Zoo Ireland is seeking a Store Manager to lead daily operations across our Ballincollig store. You will drive revenue, manage costs and deliver exceptional customer service while guiding a passionate team in a fast‑paced retail environment.

You will report to the District Manager and play a key role in achieving KPI targets, optimizing store performance, and upholding the Maxi Zoo standard of pet care and customer experience.