Personal Lines Insurance: Client Care Executive

Recruiters (Ireland); Munster; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading insurance consulting firm is seeking a Personal Lines Customer Service Executive to join their Waterford office. The role involves providing top-tier customer service, overcoming objections, and processing renewals. Candidates must have a minimum of 2 years of experience in customer service or sales and hold an APA or CIP qualification. Strong communication skills and proficiency in Microsoft Office are essential. This is a permanent position offering an opportunity to contribute to a well-established team.

Qualifications

• Minimum 2 years of customer service experience in a similar role.
• Strong communication and interpersonal skills required.
• Excellent organizational and time-management abilities.

Responsibilities

• Provide excellent customer service to clients.
• Overcome objections and close sales.
• Process renewals and mid-term adjustments.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time-management abilities

Proficiency in Microsoft Office

Education

APA or CIP qualification

CPD in line with Minimum Competency requirements

Job description

A leading insurance consulting firm is seeking a Personal Lines Customer Service Executive to join their Waterford office. The role involves providing top-tier customer service, overcoming objections, and processing renewals. Candidates must have a minimum of 2 years of experience in customer service or sales and hold an APA or CIP qualification. Strong communication skills and proficiency in Microsoft Office are essential. This is a permanent position offering an opportunity to contribute to a well-established team.