People Operations Partner

Phorest; Ireland; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Private healthcare

Employee Share Purchase Scheme

Pension

Life Assurance

Income Protection

Bike to work scheme

Tax saver transport tickets

Enhanced Maternity and Paternity

Extensive onboarding program

LinkedIn Learning

Casual dress

Job summary

Phorest in Ireland is seeking an experienced People Operations professional to partner with leaders, coach managers, and own lifecycle admin from onboarding to offboarding. You will turn people data into insights and help evolve how People Operations works across the business.

You’ll be mentored by a Strategic People Partner while growing your partnering skills and People Ops expertise in a fast-growing SaaS environment.

Qualifications

• Confident with Excel or Google Sheets and able to spot trends from people data.
• 4+ years in HR with solid generalist People Ops experience.
• HR qualification (CIPD or equivalent) or relevant experience.
• Working knowledge of Irish employment law (UK knowledge a plus).
• Experience in SaaS and fast-growing environments.

Responsibilities

• Coach first-line managers on people topics and performance.
• Own lifecycle admin in HiBob: contracts, changes, leaves, onboarding, offboarding.
• Coordinate with payroll and Finance to prepare inputs each cycle.
• Support compliance work (permits, gender pay gap reporting).
• Lead continuous improvement projects across People Ops.

Skills

Excel

Google Sheets

People data

Coaching managers

HR analytics

Education

HR qualification (third-level or CIPD)

Tools

HiBob

Job description

• Help Phorest create a better employee experience, coach managers and improve People Operations as you grow your partnering skills with a supportive team
• This role focuses on delivering an excellent employee experience across the lifecycle, managing a wide range of People activities while helping to improve and evolve how People Operations works across the business
• You’ll coach first-line managers, turn people data into insights for leaders, and support the compensation cycle. You’ll be mentored by a Strategic People Partner, so it’s a great opportunity to grow your partnering skills alongside your People Ops expertise
• This role includes availability to be in our Dublin office one day a week to host onboarding sessions for new starters and stay connected with the local team
• Be the go-to person for employee queries and requests. You’ll resolve the more complex ones, point people to the right support, and spot patterns so you can fix the root cause with clearer guidance, templates or self-service
• Own lifecycle admin and keep HiBob accurate. This covers contracts, employee changes, letters, leave, onboarding and offboarding
• Work closely with our payroll and Finance colleagues to prepare inputs each cycle, and flag anything unusual before cut-off
• Support compliance work such as employment permits and Gender Pay Gap reporting
• Partner with our People Systems & Operations Analyst to automate the routine
• Keep our knowledge base, guides and process docs current and easy to navigate
• Lead continuous improvement projects across People Ops, from mapping how something works today to rolling out a simpler, more scalable way of doing it
• Coach first-line managers on everyday people topics, good management practice and performance management. You’ll be mentored by a Strategic People Partner, so if you’re newer to coaching, this is a great place to grow
• Act as a connective link across teams, proactively gathering and sharing people data, trends, feedback and emerging themes to help People Partners stay informed, identify opportunities and make evidence-based decisions
• Support the compensation cycle, including coaching first-line managers through their pay decisions
• Support the development of content, resources and communications for key employee lifecycle initiatives, helping translate strategic priorities into practical, engaging experiences for employees and managers
• Contribute to wider People Team initiatives, partnering with People Partners and Talent Acquisition Partners to support hiring activities and processes

Benefits

• Your wellbeing is important to us - We provide private healthcare, and employee assistance program and a free online GP service (WebDoc)
• As part of our Financial Wellbeing, we provide an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection
• We help you travel by providing a bike to work scheme as well as tax saver transport tickets
• We care for your family and provide Enhanced Maternity and Paternity benefits
• We grow our own timber! We provide a great learning environment including an extensive onboarding program
• Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning
• We don’t believe in formal dress codes. We prefer causal things

Confident with Excel or Google Sheets, and able to spot trends and share useful insights from people dataExperience using an HRIS4+ years in HR, with solid generalist People Ops experienceA HR qualification (third-level or CIPD) or equivalent experience. Working knowledge of Irish employment law, with UK knowledge a plusEnjoys variety and looks for ways to improve how we workComfortable working independently and remotely, while knowing when to ask for supportGrowing commercial awareness, with an ability to balance employee experience and our culture with the needs of the businessGood judgement and comfortable working in the grey, knowing when to make a call and when to ... Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fitExperience at a fast-growing or multi-country company, ideally in SaaSExperience with HiBobExperience using AI or automation to improve HR work