Senior HR Business Partner

Hostelworld; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Volunteer days

Hybrid working

Wellbeing days

Job summary

Hostelworld is seeking a Senior HR Business Partner for a 12-month contract based in Ireland. You will partner with Product and Technology leaders, guide managers, and help shape a high-performing, AI-aware culture in a remote-first, Dublin-centered hub.

The role focuses on manager effectiveness, restructurings, and cross-jurisdiction HR support, with weekly in-person collaboration at the Dublin office and flexible remote work rest of the week.

Qualifications

• Significant experience as a senior HR Business Partner, ideally supporting product and technology teams in tech, e-commerce or digital business.

Responsibilities

• Coach and support Product and Technology managers to lead well: set goals, conduct 1:1s, give feedback, manage performance per Manager Standards.
• Deliver core people processes: performance and reward cycle, goal setting, talent review, succession planning.
• Provide organisation design and change support as teams grow.
• Help teams build capability, including confidence with AI tools and remote-first practices.
• Manage employee relations cases with sound judgement and policy compliance across jurisdictions.
• Use people data to give leaders clear, evidence-based advice.
• Champion Culture Code through recruitment, onboarding and recognition.
• Act as a deputy to the CPO when needed.

Skills

Senior HRBP

Product/Tech focus

Irish employment law

Stakeholder management

AI curiosity

Job description

***This role is a temporary contract with 12 months duration***

ABOUT US

Hostelworld is the world's leading Social Travel platform - a social network-powered OTA on a mission to help travellers find their people and create unforgettable moments together. Founded in 1999 and headquartered in Ireland, we're a team of around 270 people serving hostel partners across more than 180 countries.

Since launching our social network in 2022, we've welcomed over 3.4 million social members who aren't just booking trips, they're messaging, finding events, meeting up and becoming powerful brand advocates. This community generates a rich proprietary dataset of 16 million+ chat messages and 17 million bookings, powering AI-driven personalisation and network effects that no generalist OTA can replicate.

We are not just another OTA - we created an entirely new category – Social Travel. If you want to shape the future of travel by putting people and shared experiences at the heart of it, you'll fit right in here -

Our Culture

At Hostelworld, our culture is a direct reflection of our customers: adventurous, curious, and social. We have a shared love of travel that fuels our work and connects us on a deeper level. It’s a fast-paced environment that blends the agility and "scrappy" resourcefulness of a start-up with the experience and ambition of a global, publicly listed company.

We are a team of pragmatic optimists who are data-obsessed and results-driven. We value a ‘test and learn’ mindset, encouraging experimentation and empowering our teams to take calculated risks. We believe in doing the right thing—for our customers, our partners, and each other. We foster a supportive and collaborative atmosphere where diverse perspectives are celebrated, and where every team member has the opportunity to make a significant impact on our journey. We embrace the journey, not just the destination, and we seek leaders who will thrive in a dynamic environment and inspire their teams to do the same.

LOCATION

This role is based in Ireland. We have an office hub in Dublin available for those who prefer a hybrid model where you can spend time with colleagues in-person. You will need to be able to commute to our office hub as required from time to time.

WHO YOU'LL WORK WITH

We’re looking for an experienced Senior HR Business Partner to join our People team for 12 months, reporting directly to the Chief People Officer (CPO). This role is for someone who has done this work before and can make an impact from week one. You’ll partner with the leaders of our Product and Technology functions and act as a trusted second pair of hands to the CPO. Our People team exists to help people connect, learn and deliver, with practical, cost-effective People products that equip managers to bring out the best in everyone. In 2026 our focus is on four things: nurturing an inclusive, connected culture; building capability across the business; enabling managers to build high-performing teams; and building practical People products that work. This role will contribute across all four, with a particular focus on manager effectiveness and supporting Product and Technology teams as they grow and evolve. It’s a good time to join us. Like many companies, we’re working out where AI genuinely adds value, and we’re doing it by learning together. In 2025 the People team agreed a simple set of AI Tenets to guide how we use it responsibly, starting with protecting people’s data and always using our own judgement, and that work was shortlisted for an HR Leadership Award. You don’t need to be an AI expert to join us. What matters more is curiosity, sound judgement and a willingness to learn alongside us. Some of our strongest users today were sceptics a year ago. We're a remote-first company. We come together in our Dublin office every Thursday, and this is an expectation of the role. The rest of the week, you choose where you work best.

WHAT YOU'LL DO

• Coach and support Product and Technology managers to lead well: setting clear goals, holding good 1:1s, giving honest feedback and managing performance fairly, in line with our Manager Standards.

• Deliver our core people processes for your client groups, including the performance and reward cycle, goal setting, talent review and succession planning.

• Provide practical organisation design and change support as teams grow and evolve, applying our people principles consistently and fairly.

• Help teams build capability, including confidence with AI tools and our remote-first ways of working.

• Manage employee relations cases with sound judgement, applying our policies and employment law across the jurisdictions we operate in.

• Use people data to give leaders clear, evidence-based advice.

• Champion our Culture Code with your client groups, including through recruitment, onboarding and recognition.

• Act as a deputy to the CPO where needed, and work with colleagues across the People team on wider priorities.

WHAT WE’RE LOOKING FOR

• Significant experience as a senior HR Business Partner, ideally supporting product and technology teams in a tech, e-commerce or digital business.

• Recent, hands-on experience of leading restructuring, consultation and organisation redesign, including in Ireland.

• Strong working knowledge of Irish employment law; experience across other European jurisdictions is a plus.

• Comfort moving quickly in a lean team, with the judgement to know when to act independently and when to elevate.

• Genuine curiosity about AI and how it changes work. You don't need to be a technical expert, but you should be using AI tools yourself and be keen to help others do the same.

• Credibility with senior leaders, and the ability to challenge constructively. A clear, calm communicator who can explain change to people at every level.

• Commercial awareness and a practical, data-informed approach.

WHAT WE OFFER

• Competitive salary & benefits

• Enhanced annual leave plus 3 Wellbeing Days per year

• Paid family leave (maternity, paternity, surrogacy & adoption)

• Agile working (plus a Working from Abroad Policy!)

• Support for your ongoing growth & development

• Inclusive people policies (sickness, menopause, compassionate and fertility leave)

• A chance to give back to your local community with 5 paid volunteering days

OUR BEHAVIOURS

• Grow others- We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together.

• Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for ‘the why,’ and wherever possible, we use data to find the best solution.

• Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.

• Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we’re never afraid to pivot.

• Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.
  

We believe in talented and diverse teams that reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences. We lay out the above requirements to guide applicants to the experiences that we believe will allow you to be successful in the role. If you don’t meet them all, please consider applying if you think you can still perform the role as described.