People Operations Manager

Sigmar Recruitment; Dublin; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Bonus

Pension Scheme

Paid Holidays

Job summary

Sigmar Recruitment in partnership with a leading hospitality and events group is hiring a full-time People Operations Manager for their Dublin 3 site, onsite only. The role follows a 5-out-of-7 pattern with weekend shifts during peak periods and requires flexibility year-round.

You will lead a high-performing team, drive workforce planning, recruit at scale, ensure payroll accuracy, and maintain compliance with Irish employment law.

Qualifications

• 3–5 years in Operations management within hospitality, catering or events.
• Experience managing a high-volume seasonal workforce at a large location.
• Strong stakeholder management and influencing skills.
• Analytical mindset with robust reporting capabilities.
• Excellent leadership, communication, and organisational skills.
• Thrives in fast-paced, operational environments.

Responsibilities

• Lead and develop a high-performing People Operations team.
• Drive workforce planning, scheduling, rostering, and deployment.
• Identify workforce gaps and implement effective solutions.
• Utilise HR systems such as SAP SuccessFactors and Ubeya for efficiency.
• Oversee high-volume recruitment and talent pipelines for permanent, casual, and seasonal staff.
• Manage onboarding, induction, and annual welcome-back programmes.
• Ensure compliance with Irish employment law and company policies.
• Support managers on employee relations and performance management.
• Lead employee engagement and retention initiatives.
• Use data analytics for workforce, payroll, and cost control decisions.
• Develop dashboards, reports, and KPIs for leadership.
• Monitor metrics like labour cost, turnover, absenteeism, productivity.
• Provide operational HR support during major events.
• Manage work permits and Right to Work documentation.
• Ensure timely payroll processing.
• Provide support to other business areas during high-demand periods.

Skills

Ops management

Seasonal workforce

Stakeholder management

Analytics & reporting

Leadership

Communication skills

Education

CIPD qualification

Tools

Ubeya

SAP SuccessFactors

Job description

About your New Employer

Our client, a leader in the hospitality and events industry, is looking for a full-time People Operations Manager for their Dublin 3 location (onsite only). The role follows a 5-out-of-7-day work pattern, including weekend shifts during peak periods. Full flexibility is required year-round.

Key Responsibilities

• Lead and develop a high-performing People Operations team
• Drive workforce planning, scheduling, rota management, and deployment
• Identify workforce gaps and implement effective solutions
• Utilise HR systems (e.g., Ubeya & SAP SuccessFactors) for efficiency
• Oversee high-volume recruitment and talent pipelines for permanent, casual, and seasonal staff
• Manage onboarding, induction, and annual welcome-back programmes
• Ensure compliance with Irish employment law and company policies
• Support managers on employee relations and performance management
• Lead employee engagement and retention initiatives
• Leverage data and analytics for workforce, payroll, and cost control decisions
• Develop dashboards, reports, and KPIs for leadership
• Monitor key workforce metrics (labour cost, turnover, absenteeism, productivity)
• Provide operational HR support during major events
• Manage work permits and Right to Work documentation
• Ensure timely and accurate payroll processing
• Support other business areas during high-demand periods as needed
• Uphold employee presentation and grooming standards across the site

What Skills You Need

• Essential: 3-5 years in Operations management within hospitality, catering, events, or similar sectors
• Essential: Experience working with a high-volume seasonal workforce, preferably in a large location
• Essential: Strong stakeholder management and influencing skills
• Essential: Analytical mindset with strong reporting capabilities
• Essential: Excellent leadership, communication, and organisational skills
• Essential: Thrives in fast-paced, operational environments

Desirable

• Experience in arenas, venues, or large-scale events
• Familiarity with HR and workforce management systems (e.g., SAP SuccessFactors, Ubeya)
• CIPD qualification
• Experience leading multi-functional teams (resourcing, payroll, L&D)

What We Offer

• Competitive compensation with bonus
• Generous Annual Leave and paid holidays
• Pension Scheme
• Career progression within a global organisation

Skills

• Headcount forecasting
• Coaching interview processes
• HR analytics
• Onboarding operations budget

Benefits

• Paid Holidays
• Pension
• Bonus
• TPBN1_IJ