People Operations Manager

Randstad Client Solutions Ireland; Dublin; Hybrid; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Pension & Healthcare

Hybrid work (Citywest)

26 days annual leave

Professional development paths

Job summary

Randstad Client Solutions Ireland is seeking an experienced People Operations Manager to lead HR service delivery across Ireland, the UK, and Europe. This role focuses on governance, data integrity, and process improvement within a fast-paced, multi-site environment.

The successful candidate will oversee onboarding to offboarding, support employee relations, and drive a service-driven culture with a strong emphasis on accountability and operational discipline.

Qualifications

• Degree in HR, Business, or a related discipline (NFQ Level 8 or equivalent).
• CIPD Level 7 or a relevant Postgraduate HR qualification.

Responsibilities

• Lead and mentor a multi-site People Operations team across Ireland, UK, and Europe.
• Ensure compliance with employment law, GDPR, and EU directives; maintain audit-ready data flows.
• Drive process standardisation, automation, and improvement across the HR function.

Skills

Leadership

HR Service Delivery

Regulatory compliance

Education

Degree in HR/Business

CIPD Level 7 or equivalent

Tools

HRIS

GDPR/Data protection

Job description

About the Company

Our client is a premier, family-owned international contractor with a global reach and an established legacy of building excellence. Delivering complex, high-value projects across Ireland, the UK, and Europe, they operate with a commitment to trust, innovation, and continuous improvement.

Role Overview

We are seeking an experienced and operationally focused People Operations Manager to lead HR service delivery across a multi-jurisdictional footprint (Ireland, UK, and Europe). This is a critical, hands‑on leadership role designed for an HR professional who thrives in a fast‑paced, multi‑site environment. You will manage an operational HR team, optimize lifecycle processes, ensure cross-border regulatory compliance, and leverage HR data to support scalable business growth.

• Team Leadership & Stakeholder Management Lead, mentor, and develop a high‑performing People Operations team supporting operations across Ireland and the UK. Partner with People Business Partners and cross‑functional leadership to align operational HR execution with wider business strategy. Build resilience into HR service delivery through cross‑training, workload balancing, and agile support models.
• Governance, Compliance & Data Integrity Own multi‑jurisdictional HR compliance, ensuring adherence to employment law, GDPR, and emerging EU directives. Maintain accurate, audit‑ready HR data flows and partner with payroll teams to guarantee seamless reporting and execution. Maintain HR system integrity, validation protocols, and standardised procedural documentation.
• Process Improvement & Operational Excellence Drive process standardisation, simplification, and automation across the HR function. Analyze operational metrics to identify efficiencies, resolve process bottlenecks, and implement long‑term fixes. Enhance digital HR systems and tools to deliver user‑friendly, scalable employee experiences.
• Employee Lifecycle & Experience Oversee key lifecycle touchpoints‑including onboarding, offboarding, and rewards administration‑with a dual focus on compliance and engagement. Support employee relations and deliver accessible, high‑quality HR support across a dispersed, site‑based workforce. Foster a service‑oriented culture centered on accountability, responsiveness, and operational rigor.

Requirements & Qualifications

Essential

• Education: Degree in HR, Business, or a related discipline (NFQ Level 8 or equivalent).
• Professional Qualification: CIPD Level 7 or a relevant Postgraduate HR qualification.
• Experience: Proven track record in a People Operations / HR Service Delivery leadership role within a complex, multi‑site, or international business.
• Mobility: Ability to work hybrid (3 days in Citywest) and travel bi‑weekly to UK sites as required.

Desirable

• Continuous Improvement certification (Lean, Six Sigma, or equivalent process optimisation training).
• Advanced training in employment law, data protection (GDPR), or HR analytics.

Remuneration & Benefits

• Salary: Highly competitive base package (commensurate with experience).
• Annual Leave: 26 days annual leave + company discretionary days.
• Pension & Healthcare: Comprehensive pension scheme and health benefits.
• Development: Structured, continuous learning and professional development paths.
• Car Allowance TPBN1_IJ

Location: Citywest, Dublin (Hybrid: 3 days on-site) Travel: Regular bi-weekly travel to the UK Employment Type: Full-Time, Permanent Sector: Engineering & Construction / Large Scale Operations