Pensions Services Lead — Digital & Compliance

Dublin and Dún Laoghaire ETB (DDLETB); Dublin; On-site; EUR 45,000 - 60,000; Full time

Job summary

Dublin and Dun Laoghaire Education and Training Board (DDLETB) is seeking a Pension Services Supervisor to manage and deliver pension administration for staff across three counties. You will oversee MIS data, administer pension awards, and ensure adherence to policies while driving efficiency and service excellence.

The role requires ICT proficiency, team leadership, and the ability to meet deadlines in a busy ETB environment.

Qualifications

• Leaving Certificate at grade D3 or equivalent, or QQI level with comparable standard.
• Minimum of two years relevant experience.
• Proficient knowledge of ETB/Public Sector pension policies and procedures.
• Excellent ICT skills and ability to learn new information quickly.
• Proven ability to work independently or in a team and meet deadlines.

Responsibilities

• Manage Core Pensions management information systems administration and development; act as supervisor/approver.
• Administer benefits and pension awards.
• Oversee implementation of pension circular instructions.
• Prepare reports and statistics as required.
• Undertake quality assurance checks on HR and Pensions MIS data and processes.
• Provide training to staff in the Pensions Unit.
• Lead digitisation and SOP development to support operational excellence.
• Collaborate on inter-department projects as needed.

Education

Leaving Certificate (Grade D3 or equivalent)

Tools

ICT skills

Job description

Dublin and Dun Laoghaire Education and Training Board (DDLETB) is seeking a Pension Services Supervisor to manage and deliver pension administration for staff across three counties. You will oversee MIS data, administer pension awards, and ensure adherence to policies while driving efficiency and service excellence.

The role requires ICT proficiency, team leadership, and the ability to meet deadlines in a busy ETB environment.