Patient Services Coordinator - Front Desk & Admin (Dublin)

GPs At Tallaght Cross; Dublin; On-site; EUR 19,000 - 22,000; Full time

Benefits offered by this job

On-site parking

Job summary

GPs At Tallaght Cross is seeking a reception/administrative professional to provide a friendly front-line service to patients in a two-site Tallaght clinic. You will handle appointments, maintain patient records, and process payments while delivering high-quality patient care and service.

The role emphasizes teamwork, confidentiality, and adaptability, with on-site work and a focus on efficient information flow and organisational excellence.

Qualifications

• Excellent organisational and administrative skills.
• Strong communication and interpersonal abilities.
• Ability to work effectively as part of a team and independently.
• Ability to prioritise workload and manage multiple tasks efficiently.
• Professional, compassionate, and patient-focused approach.
• Flexible and adaptable with a willingness to learn new skills and systems.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

• Providing a professional and friendly front-line service to patients.
• Scheduling, confirming, and cancelling appointments.
• Preparing and managing patient medical records.
• Processing payments and maintaining accurate records.
• Providing information on the services offered by the practice.
• Delivering a high standard of patient care and customer service.
• Ensuring the efficient flow of information and documentation throughout the practice.
• Receiving and processing deliveries, post, and correspondence.
• Working closely with doctors, nurses, and other clinical and administrative staff.
• Maintaining a clean, organised, and professional reception area.
• Supporting operations across two clinic locations in Tallaght as required.

Skills

Organisational skills

Communication skills

Teamwork

Confidentiality

Multitasking

Job description

GPs At Tallaght Cross is seeking a reception/administrative professional to provide a friendly front-line service to patients in a two-site Tallaght clinic. You will handle appointments, maintain patient records, and process payments while delivering high-quality patient care and service.

The role emphasizes teamwork, confidentiality, and adaptability, with on-site work and a focus on efficient information flow and organisational excellence.