Medical Receptionist & Admin - Calm, Efficient Front Desk

Eldon Family Practice; Dublin; On-site; EUR 22,000 - 25,000; Full time

Job summary

Eldon Family Practice in Dublin 8 is seeking a friendly, organised Medical Receptionist / Administrator to join our busy GP team. This full-time on-site role offers opportunities for career growth and requires excellent communication and a calm, professional manner in a healthcare setting.

You will greet patients, handle calls, schedule appointments, process forms and maintain electronic records, while liaising with hospitals and pharmacies.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly and professional manner with patients and staff.
• Strong organisational skills and attention to detail.
• Good IT skills and ability to learn new systems quickly.

Responsibilities

• Welcoming patients and dealing with queries at reception.
• Answering telephone calls and managing patient enquiries professionally.
• Scheduling and managing patient appointments.
• Processing prescriptions, forms and other patient requests.
• Scanning, filing and maintaining accurate electronic patient records.
• Managing incoming correspondence and laboratory/hospital reports.
• Liaising with hospitals, pharmacies and other healthcare providers.
• Processing medical and insurance forms.
• Taking payments and issuing receipts.
• Submitting STCs and other HSE billing.
• Providing general administrative support to the doctors, nurses and wider practice team.

Skills

Communication skills

Customer service

Organisational skills

IT literacy

Discretion and confidentiality

Education

Leaving Certificate

GP/Healthcare experience (advantage)

Tools

Socrates practice-management software

Job description

Eldon Family Practice in Dublin 8 is seeking a friendly, organised Medical Receptionist / Administrator to join our busy GP team. This full-time on-site role offers opportunities for career growth and requires excellent communication and a calm, professional manner in a healthcare setting.

You will greet patients, handle calls, schedule appointments, process forms and maintain electronic records, while liaising with hospitals and pharmacies.