Care Coordinator

IREWIL CARE LIMITED; Cork; Presencial; EUR 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Sign On Bonus

Healthcare training & development

Refer a friend scheme

Descripción de la vacante

IREWIL CARE LIMITED is seeking a Care Co-ordinator to support the Care Manager in monitoring and developing services for Service Users in line with the company's Quality Assurance Policy.

The role involves liaising with Care Managers, HSE and other health professionals, maintaining client activity on the IT system and creating staff rotas across multiple care packages to ensure continuity of care. Hours are Mon-Fri 8:30am–5:00pm or 9:00am–5:30pm, with weekend work as needed.

Formación

• Advanced computer skills including proficient use of MS Office.
• Previous administrative experience within health or social care.
• Previous Care Co-ordinator experience.
• Excellent organizational and planning skills.
• Teamwork and relationship management skills.
• Strong communication skills including telephone

Responsabilidades

• Maintain all client activity on IT system.
• Creation and maintenance of accurate staff rotas across multiple care packages to ensure continuity of care.
• Use excellent time management and organisation, along with forward planning to meet tight deadlines.
• Be flexible and capable of assisting colleagues in the department as and when necessary.
• Prepare handover materials at the end of shift.
• Represent the Company in a professional manner on telephone, in person or in writing.
• Maintain confidentiality and adhere to the Company's Confidentiality Policy.
• Report to the Care Manager, Assistant Manager and Director of Care any issues regarding safeguarding of clients.
• Ensure continuous improvement of service delivery.

Descripción del empleo

Building 1000, City Gate, Mahon, Cork, Co. Cork, T12 W7CV

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

It is the responsibility of the Coordinator to assist and work closely with the Care Manager to monitor and build on an area within the company.The Coordinator will support the Care Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service Users in accordance with the Company's Quality Assurance Policy.To assist the Care Manager in liaising with Care Managers, HSE, prospective Service Users, NOK, health professionals and other agencies connected with training and development of the service. Liaise with Care Assistants on daily queries.Working Hours: Monday - Friday 8.30am - 5.00pm or 9.00am - 5.30pm, might work at the weekend when need arises.

What we offer

• Competitive annual salaryEUR100
• Sign On Bonus20 days holiday plus bank holidays
• Opportunities for continual healthcare training & development
• A lucrative refer a friend scheme – EUR100 per referral*

Roles & Responsibilities

• Maintain all client activity on IT system
• Creation and maintenance of accurate staff rotas across multiple care packages to ensure continuity of care
• To use excellent time management and organisation, along with forward planning to meet tight deadlines
• To be flexible and capable of assisting colleagues in the department as and when necessary
• Prepare handover materials at the end of shift
• To represent the Company in a professional manner always, on the telephone, face to face or in written communication
• To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
• To maintain confidentiality always and carry out the Company's Confidentiality Policy
• To report to the Client Care Manager, Assistant Manager and Director of Care any issues regarding the safeguarding of clients
• To ensure the continuous improvement of service delivery
• To report to the Coordination Manager any issues regarding the safeguarding of clients

Essential Criteria

• Advanced computer skills including proficient use of MS Office
• Previous administrative experience
• Previous Care Co-ordinator experience
• Excellent organisational and planning skills
• Teamwork and relationship management skills
• Strong communication skills including telephone

Desirable Criteria

• Experience of the health or social care sector
• QQI Level 5 in healthcare

• Sector: human health and social work activities

Career Level

• Experienced [Non-Managerial]

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 1
• Minimum Qualification: Level 4 (incl Leaving Certificate/ Leaving Certificate Applied/ Leaving Certificate Vocational Programme)

Desirable

• Ability Skills: Administration, Analytical, Communications, Computer Literacy
• Competency Skills: Collaboration, Decision Making, Leadership, Management