Patient Administration Specialist - Remote Practice Team

Medserv; Athlone; Sur place; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Performance bonus (Team based)

Corporate Health insurance with Irish 

Pension contribution

Maternity & Paternity leave (T&C's)

Life Assurance

Gym membership

Dedicated EAP

Workcation Options

21 days AL as standard with an extra 2

Holiday Plus Scheme to purchase extra

Professional development support

Regular sports and social events

Healthy food with on-site facilities

Commuter schemes & bike to work

Résumé du poste

Medserv, an Irish company, is seeking a Patient Administrator to join our Remote Practice Management team based in Athlone. You will work closely with a Medical Secretary to meet and exceed client expectations, handling 50–100 daily communications from patients and professionals.

The role involves managing calls, resolving queries, processing payments, and assisting with clinic management in a fast-paced environment. Monday–Friday, full-time, in-office in Athlone.

Qualifications

• Previous experience in medical reception, administration, or customer service (e.g., hospitality/travel industry).
• Proficiency in Microsoft Office and Outlook, with experience handling phone enquiries.
• Familiarity with clinical systems (desirable but not essential).
• Ability to work independently and as part of a team.
• Calm under pressure in a fast-paced medical setting.

Responsabilités

• Managing calls from patients, secretaries, and other medical professionals.
• Resolving customer queries.
• Processing payments and issuing correspondence to patients.
• Scanning and filing sensitive documents.
• Assisting with aspects of clinic management.
• Handling internal and external email queries.

Connaissances

Strong communication

Attention to detail

Time management

Medical reception experience

MS Office & Outlook

Clinical systems familiarity

Independent & collaborative

Calm under pressure

Empathy

Outils

Microsoft Office

Outlook

Description du poste

Medserv, an Irish company, is seeking a Patient Administrator to join our Remote Practice Management team based in Athlone. You will work closely with a Medical Secretary to meet and exceed client expectations, handling 50–100 daily communications from patients and professionals.

The role involves managing calls, resolving queries, processing payments, and assisting with clinic management in a fast-paced environment. Monday–Friday, full-time, in-office in Athlone.