Patient Access & Front Desk Specialist

UPMC Ireland; Limerick; Hybrid; EUR 31,000 - 46,000; Full time

Benefits offered by this job

Fully paid maternity and paternity.lea

Competitive Pension Plan

Critical Illness cover

Job summary

UPMC Ireland is hiring an Access to Care Advisor for Limerick Cancer Centre on a permanent full-time basis. You will manage the front desk, handle patient queries, appointments, and administrative duties to support daily clinic operations.

The role requires strong communication, multitasking, and IT skills, with responsibilities spanning patient intake, scheduling, and clerical tasks within ARIA software. A healthcare admin background is preferred.

Qualifications

• Experience as Medical Receptionist or healthcare admin preferred.
• Ability to multitask in a busy front-desk environment.
• Excellent communication and customer service skills.

Responsibilities

• Greet and direct visitors at the front desk.
• Answer calls and emails; manage voicemails.
• Process mail and patient records in ARIA system.
• Support patient surveys and appointment card printing.
• Coordinate with nurses and other staff to ensure smooth clinics.

Skills

Relationship building

Attention to detail

Multitask

Time management

IT skills

Communication

Education

Healthcare receptionist experience

Tools

ARIA

MS Word/Excel/PowerPoint

Job description

UPMC Ireland is hiring an Access to Care Advisor for Limerick Cancer Centre on a permanent full-time basis. You will manage the front desk, handle patient queries, appointments, and administrative duties to support daily clinic operations.

The role requires strong communication, multitasking, and IT skills, with responsibilities spanning patient intake, scheduling, and clerical tasks within ARIA software. A healthcare admin background is preferred.