Parts Sales & Solutions Advisor

Finning; Leinster; On-site; EUR 40,000 - 50,000; Full time

Job summary

Finning (Ireland) Ltd, the world’s largest Caterpillar dealer, is seeking a Retail Parts Advisor to deliver exceptional customer service while driving parts sales growth. You will become a trusted partner to customers, helping them find the right parts and solutions to keep equipment running and downtime minimal.

In this permanent role, you will handle enquiries, supply parts, prepare quotes, and upsell relevant products.

Qualifications

• Experience in parts sales or customer-facing roles.
• Track record of meeting sales or customer retention targets.

Responsibilities

• Handle customer enquiries by phone, email, and digital channels.
• Identify and supply the correct parts using technical systems and catalogues.
• Prepare quotations and follow up opportunities to convert sales.
• Build strong customer relationships and develop your portfolio.
• Generate new business through outbound calls and customer development.

Skills

Parts sales

Customer service

Job description

Finning (Ireland) Ltd, the world’s largest Caterpillar dealer, is seeking a Retail Parts Advisor to deliver exceptional customer service while driving parts sales growth. You will become a trusted partner to customers, helping them find the right parts and solutions to keep equipment running and downtime minimal.

In this permanent role, you will handle enquiries, supply parts, prepare quotes, and upsell relevant products.