Parts Advisor – Waterford

Bolands Waterford; Munster; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

20 Days Annual Leave

Free Parking

Job summary

Bolands Waterford is seeking a Parts Advisor to join its Aftersales Department. You will assist workshop technicians and customers, ensuring efficient identification, supply and management of vehicle parts.

In a fast-paced environment, you will coordinate stock, handle enquiries, and build specialist knowledge across Audi parts and accessories. A proactive, team-focused approach and excellent accuracy are essential.

Qualifications

• Experience in a retail, warehouse, or fast-paced environment.
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.
• Willingness to learn and develop automotive product knowledge.

Responsibilities

• Accurately identify and supply parts to trade and retail customers.
• Manage stock levels, including goods in/out and inventory control.
• Maintain accurate stock records and ensure inventory accuracy.
• Support workshop technicians by ensuring parts are available on time.
• Handle customer enquiries face-to-face, over the phone, and online.
• Process parts orders and ensure requirements are met efficiently.
• Maintain a clean, organised parts department.
• Develop knowledge across Audi parts and accessories.
• Collaborate with Aftersales colleagues to deliver excellent service.

Skills

Organised

Customer service

Communication

Attention to detail

Job description

Parts Advisor - Waterford

Bolands Waterford are a multi franchise car dealership dedicated to selling top-quality vehicles and provision of exceptional customer service. Professional Sales and Servicing of our four brands, BMW, MINI, Hyundai and Citroen are key to our business.

The Role

As a Parts Advisor within our Aftersales Department at Bolands Waterford, you will play a key role in the day-to-day operation of the business. You will support our workshop technicians, trade customers, and retail customers by ensuring the efficient identification, supply, and management of vehicle parts.

Working in a fast-paced environment, you will use your strong organisational skills, attention to detail, and customer service experience to ensure parts are available when required and that the department operates efficiently.

This is an ideal opportunity for someone looking to transfer their existing experience into the automotive industry while developing specialist product knowledge and building a long-term career with Bolands.

Key Responsibilities

• Accurately identify and supply parts to trade and retail customers
• Manage stock levels, including goods in/out and inventory control
• Maintain accurate stock records and ensure inventory accuracy
• Support workshop technicians by ensuring parts are available in a timely manner
• Handle customer enquiries professionally, both face-to-face, over the phone, and online
• Process parts orders and ensure customer and workshop requirements are met efficiently
• Maintain a clean, organised, efficient, and compliant parts department
• Develop strong product knowledge across Audi parts and accessories
• Work closely with colleagues across the Aftersales Department to deliver an excellent customer experience

What We're Looking For

We are looking for someone who is organised, motivated, and keen to develop their career within the automotive industry.

The ideal candidate will have:

• Previous experience in a retail, warehouse, trade counter, stores, or similar fast-paced environment
• Strong organisational and multitasking skills
• Excellent communication and customer service skills
• A high level of attention to detail and accuracy
• The ability to work effectively under pressure and prioritise tasks
• A proactive, team-focused approach
• A willingness to learn and develop specialist automotive product knowledge
• A genuine interest in building a long-term career within the motor industry

What We Offer

• Competitive salary package
• Comprehensive training and ongoing development
• 20 Days Annual Leave
• Free Parking