Part - Time Medical Secretary Permanent

Mater Private Network; Dublin; On-site; EUR 15,000 - 23,000; Part time

Job summary

Mater Private Network is seeking an experienced part-time Medical Secretary (0.5 WTE) to support our busy consultant services. You will provide professional administration, patient communications, and clinic coordination.

The role requires at least two years in medical secretarial work, attention to detail, excellent communication, and the ability to adapt to clinic schedules across Dublin locations. Leaving Certificate education is required, with a Medical Secretary diploma desirable.

Qualifications

• Minimum 2 years in a similar medical secretarial role.
• Leaving Certificate; medical secretary diploma desirable.
• Excellent attention to detail and organizational skills.
• Strong communication and empathetic patient focus.
• Able to work flexible hours to suit clinic schedules.

Responsibilities

• Deliver a welcoming, confidential patient experience.
• Manage inbound patient communications (phone, email, text).
• Ensure medical documentation and test results are ready for clinics.
• Schedule clinics across locations and refill cancellations promptly.
• Handle payments securely and prepare monthly finance reports.

Skills

Experience in medical secretarial role

Attention to detail

Communication

Adaptability

Education

Leaving Certificate

Medical Secretary diploma or equivalent

Tools

MS Word

Excel

Outlook

iMedDoc

Hospital PAS

Job description

We are seeking an experienced, dedicated, and professional (Part-Time 0.5 WTE) Medical Secretary on a permanent basis to support our busy consultant services.

Key Responsibilities

Patient Care & Communication

• Deliver a welcoming, efficient, and professional experience for all patients, maintaining complete confidentiality and sensitivity to their needs.
• Manage all inbound patient communications, including phone calls, voicemails, text messages, and emails within set timeframes.
• Support patient care and safety by ensuring all necessary medical documentation and test results are available prior to clinics.

Clinic & Practice Coordination

• Schedule and manage patient clinics across multiple locations, ensuring clinics are fully booked and any cancellation slots are promptly refilled.
• Attend and support consultant clinics in Dublin.
• Process referrals into the service within designated timeframes and forward referrals for testing and bookings as required.
• Support National Treatment Purchase Fund (NTPF) work where applicable.

Administration & Finance

• Handle payments securely on behalf of each consultant.
• Prepare and compile monthly finance reports for consultants and the hospital.
• Utilise key software systems including MS Word, Excel, Outlook, iMedDoc, and the Hospital Patient Administration System (PAS).
• Complete other administrative tasks as assigned to support the team.

Skills & Experience

• Experience: Minimum of 2 years of experience working in a similar medical secretarial role.
• Education: Leaving Certificate standard of education; a Medical Secretary diploma or equivalent qualification is highly desirable.
• Attention to Detail: Exceptional accuracy and organizational skills to handle complex scheduling and documentation.
• Communication: Excellent interpersonal skills with a strong, empathetic awareness of patient needs.
• Adaptability: Ability to use your own initiative to enhance the service, work well under pressure to tight deadlines, and remain flexible with hours to suit consultant clinic schedules.

MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER.