Part - Time Medical Secretary Fixed Term

Mater Private Network; Dublin; On-site; EUR 19,000 - 30,000; Part time

Job summary

Mater Private Network seeks an experienced Part-Time Medical Secretary to support busy consultant services on a 6-month fixed term basis. The role spans clinics and treatment areas in Dublin, focusing on patient care and smooth practice operations.

You will manage patient communications, scheduling, and documentation, while handling payments and producing monthly financial reports using key software tools. The position requires excellent attention to detail and strong interpersonal skills.

Qualifications

• Minimum 2 years' experience in a medical secretarial role.
• Leaving Certificate standard; Medical Secretary diploma desirable.
• Excellent attention to detail and organisational skills.
• Strong communication and ability to work under pressure.

Responsibilities

• Deliver a welcoming, efficient, and professional experience for all patients, maintaining confidentiality.
• Manage all inbound patient communications via phone, voicemails, texts, and emails within set timeframes.
• Schedule clinics across multiple Dublin locations and ensure full booking and prompt refill of cancellations.
• Attend and support consultant clinics in Dublin; process referrals and coordinate testing/bookings as required; support NTPF work where applicable.
• Handle payments securely; prepare monthly finance reports; use MS Word, Excel, Outlook, iMedDoc, and PAS.

Skills

Attention to Detail

Communication skills

Adaptability

Medical Secretarial experience

Education

Leaving Certificate

Medical Secretary diploma

Tools

MS Word

Excel

Outlook

iMedDoc

PAS

Job description

We are seeking an experienced, dedicated, and professional Part-Time Medical Secretary to support our busy consultant services on a 6 - month fixed term basis. Working in a fast-paced environment across both clinics and treatment areas, you will play a crucial role in ensuring our patients receive compassionate, high-standard care and that our private practices run smoothly and efficiently.

Key Responsibilities

Patient Care & Communication

• Deliver a welcoming, efficient, and professional experience for all patients, maintaining complete confidentiality and sensitivity to their needs.
• Manage all inbound patient communications, including phone calls, voicemails, text messages, and emails within set timeframes.
• Support patient care and safety by ensuring all necessary medical documentation and test results are available prior to clinics.

Clinic & Practice Coordination

• Schedule and manage patient clinics across multiple locations, ensuring clinics are fully booked and any cancellation slots are promptly refilled.
• Attend and support consultant clinics in Dublin.
• Process referrals into the service within designated timeframes and forward referrals for testing and bookings as required.
• Support National Treatment Purchase Fund (NTPF) work where applicable.

Administration & Finance

• Handle payments securely on behalf of each consultant.
• Prepare and compile monthly finance reports for consultants and the hospital.
• Utilize key software systems including MS Word, Excel, Outlook, iMedDoc, and the Hospital Patient Administration System (PAS).
• Complete other administrative tasks as assigned to support the team.

Skills & Experience

• Experience: Minimum of 2 years of experience working in a similar medical secretarial role.
• Education: Leaving Certificate standard of education; a Medical Secretary diploma or equivalent qualification is highly desirable.
• Attention to Detail: Exceptional accuracy and organizational skills to handle complex scheduling and documentation.
• Communication: Excellent interpersonal skills with a strong, empathetic awareness of patient needs.
• Adaptability: Ability to use your own initiative to enhance the service, work well under pressure to tight deadlines, and remain flexible with hours to suit consultant clinic schedules.

MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER.