Oracle EPM Cloud Operations Specialist

Shape Your Future with Us; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Shape Your Future with Us is seeking an Oracle EPM Cloud Support Specialist in Dublin to provide L2/L3 operational support, manage system operations, and ensure environment stability across complex enterprise EPM systems. You will act as the operational bridge between business users, internal teams, and the Oracle MSP.

Key duties include managing L2/L3 ticket queues, monitoring scheduled jobs and integrations (Coupa, SAP, Informatica), coordinating monthly close readiness, DR tests, and

Qualifications

• Proven experience in L2/L3 application support and administration for Oracle EPM Cloud.
• Experience with integration flows involving SAP (S/4HANA), Coupa, or Informatica.
• Strong understanding of financial close, financial consolidation, workforce planning, capital planning, tax reporting, and master data management.
• Hands-on experience with SOX compliance documentation, release testing, backup verification, and environment refresh/cloning procedures.
• Excellent coordination and communication skills to interface between business stakeholders, consulting teams, and external MSPs.

Responsibilities

• Act as the primary operational link between business users, Business Process Owners, and the Oracle MSP.
• Manage L2/L3 ticketing queues, oversee access/security request workflows, and track SLA compliance.
• Monitor Oracle scheduled jobs, automated tasks, and integration pipelines across Coupa, SAP, and Informatica.
• Maintain system schedulers on the terminal server and manage CAPEX scheduler timelines.
• Execute monthly system close readiness checklists and synchronize FCCS approval units.
• Coordinate monthly Oracle release assessments, perform environment readiness tasks, and validate automated backups.
• Lead regression and integration testing following system updates.
• Oversee environment cloning operations and participate in DR testing.
• Document execution evidence for monthly SOX controls under guidance of SOX lead.
• Participate in Agile governance and align EPM operations with SAP S/4HANA core environment.
• Partner with strategic consulting partners on EPM delivery workstreams.

Skills

L2/L3 support

Oracle EPM Cloud

SOX compliance

environment management

stakeholder communication

Tools

Coupa

Informatica

SAP S/4HANA

Job description

Shape Your Future with Us is seeking an Oracle EPM Cloud Support Specialist in Dublin to provide L2/L3 operational support, manage system operations, and ensure environment stability across complex enterprise EPM systems. You will act as the operational bridge between business users, internal teams, and the Oracle MSP.

Key duties include managing L2/L3 ticket queues, monitoring scheduled jobs and integrations (Coupa, SAP, Informatica), coordinating monthly close readiness, DR tests, and