Operations Manager – Medical Devices

Cpl Group; Limerick; On-site; EUR 75,000 - 110,000; Full time

Job summary

Cpl Group is seeking an experienced Operations Manager for a market-leading healthcare and pharmacy supplies client in Limerick. You will oversee daily operations in a regulated medical device environment, focusing on safety, quality, and efficiency.

The role requires strong leadership, change management, and a track record of enhancing performance in ISO 13485 settings. You will collaborate with Quality and Regulatory teams and drive continuous improvement across functions.

Qualifications

• Significant operations management experience in a regulated life sciences environment.
• Proven ability to build and lead high-performing teams.
• Strong communication and problem-solving skills.
• Experience with change management and organisational transformation.

Responsibilities

• Oversee daily operations to meet safety, quality, service, cost and delivery targets.
• Ensure ISO 13485 compliance and regulatory requirements are met.
• Collaborate with Quality/Regulatory to maintain audit readiness.
• Drive continuous improvement and track KPIs.
• Plan resources and workforce according to business needs.
• Foster accountability and development within teams.
• Support succession planning and employee growth.
• Coordinate cross-departmental efforts to achieve business goals.
• Identify operational risks and implement mitigations.
• Assist introduction of new products and technologies.

Skills

Operations management

Leadership

Communication

Problem-solving

Change management

Education

Degree in a relevant field

Tools

ISO 13485 QMS

Job description

Operations Manager

Our client, an established market leading Healthcare & Pharmacy supplies company, based in Limerick city, which has grown internationally by design innovation in consumer healthcare & pharmacy products, are now looking for an experienced Operations Manager to join their expanding team and to lead our clients’ daily operations in a regulated medical device environment.

The Role

Reporting to the General Manager, this role involves overseeing operational performance, quality and regulatory compliance, and organisational development.

The ideal candidate will have significant operational experience in an ISO 13485-certified environment with a proven ability to enhance processes, build effective teams, and drive change.

Key Responsibilities to include

• Oversee daily operations, ensuring safety, quality, service, cost, and delivery objectives are met


• Ensure compliance with ISO 13485 and regulatory requirements


• Collaborate with Quality and Regulatory to maintain audit readiness


• Drive operational excellence through performance management and continuous improvement


• Develop KPIs and management information to monitor performance


• Plan resources and workforce according to business needs


• Foster a culture of accountability and continuous improvement among teams


• Identify opportunities for organisational development and succession planning


• Support employee growth through coaching and mentorship


• Collaborate with various departments to achieve business goals


• Identify operational risks and implement mitigation strategies


• Assist in the introduction of new products and technologies

Skills & Experience that we need

• Significant operations management experience in the medical device or regulated life sciences sector


• A degree or equivalent qualification in a relevant field


• Knowledge of ISO 13485 Quality Management Systems


• Proven track record in developing operational teams and enhancing performance


• Skills in change management and navigating organisational transformation


• Strong leadership and people management abilities


• Excellent communication and problem-solving skills

Desirable Experience

• Continuous improvement qualifications (e.g., Lean, Six Sigma)


• Experience in FDA-regulated environments


• Background in manufacturing, supply chain, and service operations

The Offer

This is a permanent fully onsite position offering a competitive salary to reflect the complexities and responsibilities of the role plus benefits package, depending on the successful candidate’s experience.

Hours of work are Monday to Thursday 8am – 5pm and Friday 8am – 4.30pm

Applicants must have unrestricted permission to work in Ireland, be available to interview in person, and live within a commutable distance of the client’s office in Limerick.