Operations Administrator - Dynamic Office Ops & Reports

Parking Network BV; Dublin; On-site; EUR 26,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

Training and Development

Competitive salary

Job summary

APCOA, located at Parkwest Business Park, Dublin 12, seeks an Operations Administrator to be the heartbeat of office operations. The role involves handling inquiries, coordinating with teams and third parties, and maintaining internal systems.

You will monitor performance, prepare reports, and support with ID issuance for new recruits. The ideal candidate brings admin experience, strong MS Office skills, and excellent communication.

Qualifications

• Proven experience as an Administrator or in a similar role.
• Proficient in MS Office (Word, Excel, Outlook) and familiar with basic IT troubleshooting.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Strong verbal and written communication skills, essential for effective collaboration.

Responsibilities

• Handle customer appeals, dealing with the wider team, customers and third parties.
• Manage the issuance of Identification cards (ID's) of new recruits
• Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance.
• Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office.
• Working with the various internal systems and updating systems where required.
• Assist in the preparation of reports, documents, and presentations.

Skills

MS Office

Organisational skills

Communication skills

Tools

Basic IT troubleshooting

Job description

APCOA, located at Parkwest Business Park, Dublin 12, seeks an Operations Administrator to be the heartbeat of office operations. The role involves handling inquiries, coordinating with teams and third parties, and maintaining internal systems.

You will monitor performance, prepare reports, and support with ID issuance for new recruits. The ideal candidate brings admin experience, strong MS Office skills, and excellent communication.