Operational Quality & Continuous Improvement Lead

Rhenus Logistics; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

Rhenus Logistics in Dublin is seeking an experienced Quality Operations professional to monitor and improve quality across the supply chain. The role focuses on audits, root-cause analysis, and implementing corrective actions to enhance service quality for customers.

You will work with multi-site operations, leverage Power BI for performance reporting, and drive continuous improvement initiatives that embed quality into daily operations.

Qualifications

• Strong understanding of operational quality management principles.
• Experience with audits, validations, or process reviews.
• Ability to analyse trends, identify risks, and support data-driven decisions.
• Experience using Power BI or similar reporting tools.

Responsibilities

• Monitor and review operational quality performance across Supply Chain operations.
• Identify quality issues, trends, risks and improvement opportunities.
• Conduct operational audits, validations, and process reviews.
• Support investigation of quality-related issues and drive corrective actions.
• Manage customer quality concerns and service improvement initiatives.
• Support deployment of Quality & Excellence initiatives and continuous improvement projects.
• Provide quality performance reporting to management and support reviews.

Education

Degree in Quality, Logistics, Supply Chain, Business, Operations Management, Engineering

Equivalent operational experience

Tools

Power BI

Q-Pulse

WMS

TMS

ERP

Job description

Rhenus Logistics in Dublin is seeking an experienced Quality Operations professional to monitor and improve quality across the supply chain. The role focuses on audits, root-cause analysis, and implementing corrective actions to enhance service quality for customers.

You will work with multi-site operations, leverage Power BI for performance reporting, and drive continuous improvement initiatives that embed quality into daily operations.