Quality Engineer — ISO Audits & Process Improvement

Cpl Group; Munster; On-site; EUR 42,000 - 66,000; Full time

Job summary

Cpl Group in Ireland is seeking a Quality Engineer to develop, implement, and maintain quality systems across manufacturing and supply operations. You will lead quality audits, corrective-action activities, and performance analysis while driving continuous improvement across the business.

Reporting to the Plant Manager, you will collaborate with R&D, Procurement, Production, and Customer Service to ensure compliance and robust corrective actions.

Qualifications

• Minimum of three years’ hands-on experience in a low-volume, high-mix manufacturing environment.
• Strong mechanical and electrical aptitude.
• Excellent communication and interpersonal skills across multiple departments.
• Experience with quality systems, audits, non-conformances, and corrective actions.

Responsibilities

• Lead ISO certification audits and other relevant regulatory or customer audits.
• Coordinate audit preparation, evidence gathering, responses, and follow-up actions.
• Identify root causes of non-conformances and implement corrective actions.
• Create, manage, and close out Corrective Action Reports (CARs).
• Ensure corrective actions are completed within agreed timescales and prevent recurrence.
• Review and update quality procedures, policies, and documentation.
• Ensure quality systems remain effective and aligned with business requirements.
• Collect, analyse, and report quality data and trends.
• Maintain and monitor Quality KPIs.
• Prepare regular quality reports and management information.
• Present quality performance and key trends to Senior Management.
• Identify opportunities for improvement through data analysis.
• Work with Customer Service to identify trends from customer calls and complaints.
• Investigate customer-related quality issues and coordinate corrective actions.
• Identify opportunities to improve product and service quality based on customer feedback.
• Apply COPIS methodology for new processes and coordinate continuous improvement initiatives across manufacturing and supply operations.
• Collaborate with departments to identify process improvements, reduce quality issues, and improve overall performance.
• Manage supplier returns, quality issues, and credits and liaise with suppliers on corrective actions.
• Monitor supplier performance to ensure quality issues are resolved.
• Host and facilitate regular Quality Meetings and coordinate with R&D, Procurement, Production, Warehouse, Sales, and Senior Management.

Skills

Mechanical aptitude

Electrical aptitude

Communication skills

Interpersonal skills

Problem-solving

Tools

Excel

SAP

AutoCAD Inventor

Job description

Cpl Group in Ireland is seeking a Quality Engineer to develop, implement, and maintain quality systems across manufacturing and supply operations. You will lead quality audits, corrective-action activities, and performance analysis while driving continuous improvement across the business.

Reporting to the Plant Manager, you will collaborate with R&D, Procurement, Production, and Customer Service to ensure compliance and robust corrective actions.