DC Operations Leader: Continuous Improvement & Analytics

Keelings; Dublin; On-site; EUR 80,000 - 100,000; Full time

Job summary

Keelings is hiring an Operations Support Manager for the Distribution Centre in Dublin. The role oversees six functions: Finance, Planning, Systems, Project Management, Compliance and Administration, and leads cross-functional problem solving and data analysis to drive cost-effective, high-quality service.

You will work with the DC Leadership Team to implement continuous improvement, manage third-party providers, and strengthen planning and stock control while ensuring regulatory compliance.

Qualifications

• 5 years’ experience in similar role, with significant experience in change management.
• Strong leadership ability with a focus for team working.
• Strong people management with good interpersonal skills.
• Experience in Operational and Financial systems - ACA / ACCA Qualified.
• Strong analytical skills both qualitative and quantitative.
• Strong presentation skills, written and oral.
• Articulate with strong business acumen.
• Resilient individual with passion for continuous improvement.
• Strategic thinker not afraid to challenge the status quo.

Responsibilities

• This exciting role manages six functions within the Distribution centre – Finance, Planning, Systems, Project Management, Compliance and Administration.
• The Operations Support manager plays a crucial role in the daily operation of the business by being a cross functional lead regarding problem solving, project management and data interrogation.
• The successful candidate will work closely with the other members of the DC Leadership Team in order to contribute to the company’s objective of delivering a productive, cost‑effective, quality service to the customer.
• The Operations Support Manager is required to support and drive a program of continuous improvement on the site and to manage the relationship with all third‑party service providers.
• Manage the functionality and effectiveness of the Planning Department (Transport and Warehouse) ensuring that it continues to support and add value to the DC operational teams.
• Manage the functionality and effectiveness of the Warehouse Systems and Admin Department (operating on a 24/7 basis) ensuring that it continues to support and add value to the DC operational teams.
• Work with the Finance Manager to ensure adequate financial controls in place and review financial reporting to ensure accuracy and timeliness.
• Pro-actively manage and drive the focus on reducing stock-loss within the DC.
• Manage the integrity of DC stock, to ensure that the DC stock profile is well managed at all times for the customer.
• Manage the IT systems on site.
• Manage the adherence to compliance standards on site currently subjected to 2 SALA audits per year.
• Build and maintain strong relationships with internal and external stakeholders, securing buy‑in and support for key initiatives, managing expectations effectively, and ensuring alignment across all parties to achieve successful outcomes.
• Pro-actively contribute to the overall operation of the DC as a member of the DC Leadership Team (DCLT).
• Drive the transformation of workforce planning and governance capabilities, forecasting accuracy, workforce agility and process optimisation, including technology enablement and advanced analytics.

Skills

Leadership

People management

Change management

Analytical skills

Presentation skills

Business acumen

Strategic thinking

Continuous improvement

IT skills

PowerPoint

Education

ACA/ACCA Qualified

Job description

Keelings is hiring an Operations Support Manager for the Distribution Centre in Dublin. The role oversees six functions: Finance, Planning, Systems, Project Management, Compliance and Administration, and leads cross-functional problem solving and data analysis to drive cost-effective, high-quality service.

You will work with the DC Leadership Team to implement continuous improvement, manage third-party providers, and strengthen planning and stock control while ensuring regulatory compliance.