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Overview of Role
Our client is seeking an Quality Supervisor
Main Purpose of the Role
To drive Quality improvement activities across the site to ensure consistent product conformity and a reduction in the overall cost of quality. You will work within and support the Company Excellence Model - lean manufacturing system, quality pillar framework activities to achieve quality and compliance objectives. You will provide quality expertise and support to the Operations department.
Main Duties and Responsibilities
- Complete understanding of product quality critical characteristics and standards including those required by 3rd party certification bodies.
- Effective understanding and application of In-process and Final product specifications,
- Ensure inspection and test plans are available within SAP, understood and adhered to.
- Support production team leaders with the application of quality standards to manufactured product.
- Complete product quality inspections.
- Complete measurement systems analysis through gauge R&R (repeatability & reproduce ability).
- Offer and support suggestions to changes in production methods/equipment used for improvements to the quality of the product and/or service to customer.
- Cooperating with management on continual improvement programmes.
- Reporting, associated investigation and recommendation/implementation of corrective actions following accidents, incidents and events.
- Work with internal and external stakeholders to resolve quality issues, including customer complaints.
- Complete internal process, product and supplier audits as required to ensure on-going compliance to internal, customer and 3rd party product requirements.
- Provide support with 3rd party product certification and group compliance audits.
- Promote the use of recognised problem-solving tools and techniques to support investigations into quality issues
- Identify and lead improvement projects, applying the principles of Lean/6-Sigma, to reduce the cost of quality.
- Undertake Internal Audits on a regular basis, covering the company Controls, Processes and Procedures, to help identify deficiencies or opportunities for improvement
- Plan and implement effective corrective action’s to eliminate causes of non-conformities.
Education
- Degree or Diploma in relevant field
- Degree / Diploma level qualification in Engineering, Science or Quality
- Internal auditor qualification
- Qualification in Lean Manufacturing or equivalent
Experience/Key Skills
- Experience within a similar role (Quality Control Role)
- Experience within a fast-paced manufacturing environment
- Proven ability to lead quality improvement project teams
- QC laboratory testing experience
- Application of problem-solving tools
- Investigating customer complaints
- Excellent numeracy skills and ability to analyse data for trends
- Excellent oral and written communication skills
- Excellent organisational and strong workload prioritisational skills
- Experience of working with various IT programs i.e. SAP, MS Word, Excel, Outlook, Teams
- Experience of working with and understanding ISO and EN Product Standards
Personal Competencies
- Interpersonal Style:
- Accountability & Commitment:
- Decision making & Personal Organisation:
- Adaptability & Team-Working:
- Quality & Customer Service:
- Respect for Equality and Diversity: