Onsite Resident Experience Specialist

Compassrock International; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

Private health insurance

Pension scheme

Cycle to work

Job summary

CompassRock is seeking a motivated Resident Experience Associate to join Glass Bottle, a premier Build-to-Rent property in Sandymount Strand, Dublin 4. The role supports daily property operations, resident relations, leasing assistance and facilities coordination, reporting to the Assistant Property Manager.

Ideal candidates come from hospitality or customer service backgrounds, with strong communication skills and a proactive approach.

Qualifications

• Experience in customer engagement or hospitality environments.
• Strong written and verbal communication skills.
• Proactive and solutions-focused with a customer-first mindset.

Responsibilities

• Maintain resident relations and deliver high-quality customer service.
• Assist leasing team with inquiries, viewings and documentation.
• Support operations, facilities management and supplier coordination.

Skills

Customer engagement

Communication

Problem solving

Customer service

Computer literacy

Education

Bachelor’s degree, business admin

TPI/IRPM membership

Tools

Microsoft Office

Outlook

Job description

CompassRock is seeking a motivated Resident Experience Associate to join Glass Bottle, a premier Build-to-Rent property in Sandymount Strand, Dublin 4. The role supports daily property operations, resident relations, leasing assistance and facilities coordination, reporting to the Assistant Property Manager.

Ideal candidates come from hospitality or customer service backgrounds, with strong communication skills and a proactive approach.