Onsite Financial Customer Support Advisor (Part-Time) – Limerick

Cpl Group; Limerick; Vor Ort; EUR 19.000 - 25.000; Teilzeit

Benefits dieser Stelle

Career Development

Wellness Programme

Employee Engagement Initiatives

Employee Assistance Program (EAP)

Hive Medical Cash Plan

PRSA and Bike-to-Work Scheme

Tax Saver Tickets

Zusammenfassung

Covalen, part of the CPL group, is seeking a Customer Service Advisor in Limerick. The role is on-site, part-time, with hours Monday to Friday from 11:00 to 15:00, supporting a financial client in the Irish market.

You will handle customer inquiries, maintain records per regulatory standards, and drive sales while resolving issues promptly and accurately. Training and career development are provided as part of a supportive team environment.

Qualifikationen

• Minimum 6 months experience in a customer facing role.
• Excellent communication (spoken & written English) and interpersonal skills.
• Eager to learn and grow with Covalen.
• Must be eligible to work in the Republic of Ireland and must be able to pass all background checks.

Aufgaben

• Manage inbound and outbound phone calls in an efficient and timely manner. Collating information from customers via these telephone calls.
• Receiving inbound calls from customers through a virtual call centre, answering various questions.
• Ensure that all customer records are kept up to date in accordance with the relevant CCMA/CPC regulations we adhere to.
• Drive sales to achieve targets.
• Identify, convert, or refer new sales opportunities to meet customer requirements for both Regulated and Non-Regulated products, including cross-selling of relevant products.

Kenntnisse

Excellent communication

Interpersonal skills

Attention to detail

Multi-tasking

Jobbeschreibung

Covalen, part of the CPL group, is seeking a Customer Service Advisor in Limerick. The role is on-site, part-time, with hours Monday to Friday from 11:00 to 15:00, supporting a financial client in the Irish market.

You will handle customer inquiries, maintain records per regulatory standards, and drive sales while resolving issues promptly and accurately. Training and career development are provided as part of a supportive team environment.